Plex DVR Not Recording - Looking for help to review data logs to determine root cause(s)

Am also in the UK, and recently having similar problems:

  1. EPG not updating properly. I would find holes in the guide data for future days, or maybe nothing at all for some of them. This is obviously one bug that could affect the schedule of recordings.

  2. Lack of reliability after successfully setting recordings, and them being actually recorded. This even when the show appears in the guide (i.e. not in a ‘hole’ area described in 1) above).

Searching the forum produced these two threads with an acknowledgement from someone linked to the Plex development team, and suggestions which might be worth a try:

1) EPG problems

To fix, update Plex to most recent version (beta 1.14.0.5468) AND make sure to do a manual guide update from the DVR settings (updating the server version appears to do a EPG update but doesn’t seem comprehensive Apparently it should work all right in the future, but we’ll see…

2) Reliability of recording:

To fix, use the ‘advanced’ menu but DON’T set the resolution to ‘HD’… just choose ‘Any’ resolution. Further down the menu, choose the specific HD channel.


Hardware/software:
Media Centre PC running Windows 10
Hauppauge Quad HD tuner
Plex server: 1.13.9.5456 (just updated to beta x.5468)
Plex web: 3.69.1
Region: West Midlands
EPG: Freeview