Plex getting confused on NCIS metadata

Plex Media Server Metadata & Adding Files
1

My TV Shows folder is:
/Videos/Plex/TV Shows

And under that I have two folders (I actually have more than two, but my issue is with these two):
/NCIS
→ /Season 14
→ -> /…multiple episodes…
/NCIS Los Angeles
→ /Season 8
→ -> /…multiple episodes…

Both had blank metadata. I did “Match” on NCIS and selected the correct NCIS from the list. It changed both TV Shows to NCIS and showed Seasons 8 and 14. I selected the one I knew was NCIS Los Angeles and did “Fix Match”, and selected the appropriate NCIS Los Angeles entry from the list. Again, it changed BOTH to NCIS Los Angeles, Seasons 8 and 14.

How to fix this?

2

You are going to need to post your logs for them to see what is actually going on for them to view your data to give you the help you need.

3

Plex Docs → Your Media → TV Shows (Naming & Organizing) → Naming and Organizing Your TV Show Files

How do you have the individual episodes named? The ones for NCIS Los Angeles should include the whole show name. Do not substitute “LA” for Los Angeles. Use the name as shown in TheTVDB.com (minus the colon).

You can also try adding the TheTVDB.com ID to the show folder names.

  • /NCIS {tvdb-72108}/Season 14/NCIS - s14e01.ext (ext = mkv/mp4/etc)
  • /NCIS Los Angeles {tvdb-95441}/Season 08/NCIS Los Angeles - s08e01.ext

After making any naming/organization changes, Plex Dance both shows - all episodes. Put the shows back back one at a time.

You can do a partial Plex Dance as a test. Remove both shows from the Plex library. Rename just a few episodes and place them back in the library, following the Plex Dance instructions (emptying trash & cleaning bundles is important to remove any old/incorrect info). If it works, then follow with the remainder.

/TV Shows - Test
../NCIS/Season 14/NCIS - s14e01.mkv
../NCIS/Season 14/NCIS - s14e02.mkv
../NCIS/Season 14/NCIS - s14e03.mkv
../NCIS Los Angeles/Season 08/NCIS Los Angeles - s08e01.mkv
../NCIS Los Angeles/Season 08/NCIS Los Angeles - s08e02.mkv
../NCIS Los Angeles/Season 08/NCIS Los Angeles - s08e03.mkv

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1 Like
4

@FordGuy61,

I had already tried adding the tvdb ids, but it was after my original post, and I didn’t bother editing my post (again). It didn’t work anyway.

But after following the instructions for Plex Dance (with the tvdb ids in the folder names), everything is correct now.

Thanks for your help, and thanks to you and @beefsnack for the quick replies.

1 Like
5

Glad you have it working.

Cheers

6

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