Hello all,
I’m recently new to Plex but I love it. 99% of the time it does everything I have always wanted in a media server. However, when it doesn’t I am stuck as to how to manually fix it. I recently added all seasons of Top Gear UK. However, when on Plex they don’t all appear as Top Gear. Some seasons some episodes are showing as Top Gear some are showing as Kim and Kourtney take new york. Which is what baffles me, I would sort of understand if I had the naming structure wrong but how can a season where every episode follows the same naming sequence be detected as two different seasons, and how can it get it so wrong? If you click Kim and Kourtney and actually watch the episode it does play Top Gear but annoying that you have to change what TV series you are watching just to watch a season and annoying when searching for episodes.
Anyone any ideas on how I can edit Plex library to show all episodes as Top Gear?
Thanks in advance,
Cas
Check the file metadata, Pled will use that over the scraped info if it exists. You could also change the agent ordering so that the local agent is last (at the bottom of the list).
@adcastley said:
…but how can a season where every episode follows the same naming sequence be detected as two different seasons, and how can it get it so wrong?
That reasoning is flawed.
If the naming is uniformly not adherent to the naming guide, the results are unpredictable.
This can mean that one or two seasons are fine and the third gets recognised as something completely different.
To further diagnose your issue, we need to take a look at your actual file names and the folder structure they are living in.
Thanks for your help guys. Although I got the files from 1 source the naming wasn’t correct. Renamed them all to follow the naming guide and my problems are fixed. Sorry to bother you with what was simple in the end.
Glad you got it figured out. 
Cas may have got things sorted - I certainly haven’t.
I have been through manually attaching posters, moving directories in/out of the directory structure, manually renaming series to get things to display correctly. Sometimes all will be well until I move a series folder back into the structure, then the display goes to pot. You’ll see from the attached screenshot, some series appear to have 38 episodes, another, just one, never mind that the image for a series is wrong.
On my last attempt to rationalise the 22 Series of Top Gear, I used Filebot to name my collection, ensuring that the naming structure was the same across the series. It made little difference to the hash Plex made of things:
Here’s a listing of the directory structure made just after Filebot worked its “magic”:
https://www.dropbox.com/s/d9ra9guk0xq19u7/TopGearTroubles.txt?dl=0
Nota Bene, I don’t have any Dragon Ballz, Pokemon or Simpsons on my network, so there really is no excuse for the mismatching.
Any help gratefully received!
J
The default Filebot settings needs to be changed, see this thread on how to do that - https://forums.plex.tv/discussion/191687/plex-naming-schemes-for-filebot -.do also note that you have two Season 5 folders (they should be combined into one). I also note that you have named it “films” - but I assume and hope you aren’t combining TV and Movies (it should be separate). Since you’ve done a lot of fiddling now, perhaps a Plex Dance is necessary too https://forums.plex.tv/discussion/comment/908454/#Comment_908454
I have found this to be a somewhat maddening issues at times as well. In particular, often I have created a show directory (with a name like: King of the Hill), with season subdirectories (season 09 for example), and named things with showname sXXeXX. Then I make a library with that show directory as the included folder.
Then Plex identifies the library as having shows that aren’t named in the folder name, or the filenames.
What seems to work for me usually is to included in the library every individual season subfolder. If you have a lot of folders this gets pretty tedious, but it seems to work.
@brucethevideobug said:
I have found this to be a somewhat maddening issues at times as well. In particular, often I have created a show directory (with a name like: King of the Hill), with season subdirectories (season 09 for example), and named things with showname sXXeXX. Then I make a library with that show directory as the included folders.
This approach will give you big grievances.
Let your tv show library point to the folder one level above that of the ‘show title’ folder.
If you created your ‘show title’ folder directly in the root of a drive, make a subfolder and move all show folders into it.
e.g. E:\TV Shows\King of the Hill
then let your tv show library point to E:\TV Shows
Then perform the Plex Dance with all show folders/files you moved or renamed.
https://support.plex.tv/hc/en-us/articles/200220687-Naming-Series-Season-Based-TV-Shows
Thank you Otto. I was experimenting this AM after this discussion, and you’re correct.
I moved some of the show name folders into a TV Show folder and then created a new library from that. I got no phahtom shows appearing. I always had TV shows in their own show name folder, but didn’t understand that all TV shows had to be in their own top level folder.
Thank you, a significant improvement.
