Plex in DSM 7 doesn't detect my NAS

Plex Media Server NAS & Devices
6

Thank you for explaining.

I just looked at your account. I see that the “DiskStation” server hasn’t been seen by Plex.tv in 22 days.

I removed that from the account listing (temporarily) so we can get you started up again

Please confirm:

  1. Your Synology NAS and your computer are using the same RFC-1918 LAN network (192.168.x.x, 172.16.x.x - 172.31.x.x, or 10.x.x.x ) ?

  2. If true –
    a. Close and reopen the browser
    b. Download and install the new packaging (2.0). it is more flexible
    c. If it finds your Plex data sitting on the volume it will do everything it can automatically if possible.
    d. If your data is in the Plex share, it will want to ‘migrate’ . I will assist with that if you need it.

  3. If not, we will need to Claim the server as a second step after it is migrated. We use the “Plex Claim Token” for that.

Please let me know where you are at in the process at this point and how you’d like to proceed.