I have plex running on Xpenology. The hardware is similar to a ds916+. I have Sonarr and Radarr to organize and rename my media.
I am unable to add a tv series “Future Man”. The files are in:
/TV/Future Man/Season 1/Future Man - SXXEYY - Title.mkv
Where XX is the season number and YY, is the episode number ,and Title is the episode name. I have done the plex dance and can’t figure out what is going on.
PMS logs are on a gdrive drive.google.com/open?id=12UamwNzlUZ-gWGUAdKUBidbHgQnzaYZw
You have an invalid value in
Settings - Server - Network - ‘Show Advanced’ - “List of IP addresses and networks that are allowed without auth”
Plex only recognises 192.168.1 in there, but you probably want 192.168.1.0/24 instead.
please rectify this, it’s spamming your log files and makes it harder to spot the real source of your issue.
When creating your folder structure, do always ‘pad’ the season number to 2 digits - also in the season folder’s name.
Do not supplant illegal characters with other characters, simply leave them out.
wrong:
/volume1/downloads/TV/Future Man/Season 1/Future Man - S01E02 - Herpe- Fully Loaded.mkv
right:
/volume1/downloads/TV/Future Man/Season 01/Future Man - S01E02 - Herpe Fully Loaded.mkv
You can change your renaming rules to always include the year of season 01, episode 01 now:
/volume1/downloads/TV/Future Man (2017)/Season 01/Future Man (2017) - S01E02 - Herpe Fully Loaded.mkv
write technical data and other info that has nothing to do with the episode in itself into angular brackets
/volume1/downloads/TV/The Walking Dead/Season 08/The Walking Dead - S08E02 - The Damned [WEBDL-1080p].mkv
After mismatches and subsequent file/folder renamings, perform the Plex Dance
On Linux/Unix based systems, verify the file access permissions. There need to be at least ‘read’ permissions for the user account plex (which is usually not the user account who is writing the files there).
https://support.plex.tv/hc/en-us/articles/200288596-Linux-Permissions-Guide
On Xpe/Synology, in Control Panel - Shared Folders , Edit the permissions for each media share and make certain user plex has permission. Synology uses ACL-based permissions which it stores in the database and not on the actual files.
Ok I believe I fixed “List of IP addresses and networks that are allowed without auth” that was spamming the logs.
I have also padded the naming scheme to 2 digits, and fixed the illegal charactor issue.
I tried to fix the permissions. I even went as far as removing PMS, and the plex user, reinstalling and adding the permissions back and making Plex an admin. I have also just created a library for this show and pointing it to that. The library is empty and not showing any files
This is note new logs.drive.google.com/open?id=1PNSEjeTGuJ9KafCIFo7PLbfyOEwLPYH4
@Frozenstitches said:
I have also just created a library for this show and pointing it to that. The library is empty and not showing any files
The way you did it doesn’t work
You have /volume1/downloads/TV/Future Man/Season 01/Future Man - S01E01 - Pilot.mkv
and you pointed the library to /volume1/downloads/TV/Future Man
this doesn’t work.
Do it like this:
/volume1/downloads/testlib/Future Man/Season 01/Future Man - S01E01 - Pilot.mkv
point the library to /volume1/downloads/testlib
And don’t try this on a copy of the show. During the Plex Dance, move all files belonging to Future Man out of Plex’s reach!
And perform the Plex Dance afterwards. This is crucial for success.
Ok I got it. Some of the sub-folders had incorrect permissions.
