You may be onto something there re:tracking I hadn’t thought of. 
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Totally understand. I’ve been collecting for over 40 years. In addition to my personal data drives, my video server has 2x8tb, 2x16tb, and 1x24tb drives. All of them are at least half full.
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I guess this is Plex’s attempt to streamline and look the same as other media apps with the top bar and multiple sub categories, It is NOT an improvement. 
Even if future updates fix it from running slow, the crash issues, the jumping back to the top while browsing movies or shows and starting your search over…as well as other issues others have mentioned, it’s not PLEX, its a huge downgrade. Now it’s a cookie cutter UI with more clicks needed to get to where you want to go that everyone uses. The original side categories was a much cleaner and intuitive UI in my opinion. Yes, my opinion, everyone has their own and some may like this look, but it doesn’t appear that many do after reading the feedback so far. Also reading the replies so far It doesn’t appear that Plex will be going back to their original look and feel. Instead they will spend lots of time trying to fix the issues with their new cookie cutter design that no one really asked for or needed. Before I start looking for an alternative app I will ask for one request for many of us that love our Plex…. Give us the option to have our original classic UI PLEX, Pretty Please…. With sugar on top. 
Thanks from a Plex Lover……
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Couldn’t have said it better. This new UI is terrible.
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In software interface engineering, it’s all about lowering the number of clicks. This is atrocious. Even the previous version had too many by forcing you to start on the “Home” screen where it shows suggested content, instead of starting you right in your libraries. Explaining to elderly or children that they needed to go to the left (to get to libraries) rather than searching the Home screen for their content, which may or may not be there and may be in a different place than they last saw it, was frustrating. This is even worse.
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Totally agree. I’ve been in IT for over 40 years - wrote my first commercial software in 1981. I wouldn’t have been fired for this, but it wouldn’t have even made it out of requirements review. Too many clicks, not intuitive, and definitely NOT user friendly.
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This is just unbelievable…
My entire household entertainment ecosystem revolves around Plex Media Server and Roku devices. I have spent a week now wasting my time in the attempt to just get basic viewing ability back.
That “One time” PlexPass fee has now cost me A LOT. My ef’n time.
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Agree 10000%. Whatever product manager greenlit this work should be barred from the industry forever. This is the worst UX update I’ve ever seen. I will only use Plex from this point forward if I can revert back.
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I concur. I seldom post a negative comment on user forums for software, ‘cause I do a bit of software development myself and it’s hard—but this update to the Roku app is absolutely terrible. Front-loading a bunch of recommendations and click-bait to go to other streaming services is exactly the type of crap I use Plex to AVOID. The web app for Plex is still decent, but now I have to start looking for an alternative to Plex. Enshittification at its worst.
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It’s so bad. So very, very bad.
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As some one else had said I also have aging parents that do not understand how to access the movies and tv shows that they want. Teaching someone who already have trouble with new technology to use this interface is frustrating. Please provide an option to use the old interface or at least one that is simple and can accommodate people with bad eyesight / memory
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I am a paying lifetime customer. Some people do nice things for older 80+ year old parents to set up tv and movies for them. Now, the new plex-Roku is so difficult for them they can’t find all the programming I have spent a lot of time on creating. Personally, When I use it, it adds about 3 or 4 hoops I have to jump through just to play normally was very easy to get to. I understand you want to be a streaming service because your “experts” tell you that. But can’t you at least not piss off the people who were supporting you for personal media support. All we ask is a simple on/off switch to use the old version. Then your experts can waste a lot of your money on streaming horrible movies nobody wants to see. And your supporters can be happy also.
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I got Jellyfin running on my Synology NAS in about 30 minutes. The Jellyfin online documentation made it fairly easy (search for Synology), though I needed to add a couple packages to my Synology (Container Manager and Web Station).
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In my Android phone it’s the “improved” UI. Think of it as Windows Vista with Win8’s UI
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Didn’t realize that would work. That’s probably easier/faster than the other way I’ve been doing it - when you highlight a library on the horrible top side-scrolling list of libraries, if you press the “*” button on your Roku remote it will bring up a menu that lets you choose between “Browse, Reorder, Remove from Favorites and Rescan” - if you select “Reorder” you can then move that library left or right along the horizontal scrolling list until it’s where you want it and then press the “OK” button on your remote, pretty much the way you used to be able to reorder things on the old vertical left list.
Yeah, at the time I figured this method out, I had not heard anything about the ‘*’ button and how it can interact on various levels (it was still day 1). The only advantage to using the method I described was that you could remove and add libraries that the transition screwed up and you could get them into the order that you wanted at the same time (which was the problem I faced). I think they both work well enough if you are only wanting to move/reorder libraries.
I really hate this new GUI. It’s cumbersome and clumsy. The top menu makes it harder to get where you’re going. I unpin LIVE TV and now, with the new interface, you can’t get rid of it. When you select a library, it has a bunch of other crap I don’t want. How do we get the previous interface back??? This really sucks. So sad…. How did it pass QA?
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Over the weekend I noticed that not only did Plex update the Roku app (bug fixes, not a roll back), but they also updated the iOS app to the new UI too. They have made it clear that they do not care about their users. This prompted me to install Jellyfin, set it up, and begin to use it. It’s not bad. Definitely a good backup and potential Plex replacement should they decide to continue with this new garbage UI. At this point, I am fine with the new UI as long as they give me my Home screen back with my media on it. If not, I will be making the jump to Jellyfin permanently .
6 Likes
That happened months ago.
Have you favourited the libraries you want to see on the home screen?
You disable it at the account level now.
