Yep, this describes me too. I’ve literally just built a new server on new hardware and I was looking forward to stress-testing it, however me and my family can’t even access it apart from on localhost.
I’ve sent a DM to Elan (CTO) in the hope he sees it asking about this. I understood the fruore surrounding the interface changes a while ago, but also understood that sometimes design decisions are made and they’re wrong. Elan was man enough to own up and accept that. However in this instance, this is Billy basic functionality of the service. It’s literally the entire point of Plex. And it’s not working.
For this to have been going on for as long as it has without any kind of comment is, in my opinion, totally unacceptable and more evidence of what I said the main issue was earlier - incredibly poor communications between the company and the customer.