Plex Media Server is no longer picking up newly added TV shows

I am creating new TV Series and adding to the TV Server folder with the same permissions and in the same way that I have done before and the Plex server don’t recognize it. Does anyone had similar problems ?

Worked fine when I added a new show yesterday. The realist in my is tempted to as about how you’ve named / organized those files… as that seems to be the cause for 80%+ of the reported issues.

As an alternative: did you already check if the new files might have been merged with one of your existing shows?

If I try to copy my database to a new folder and try to change the plex server to the new folder. Do I lose the individual editing that I did ?

If you do it properly, your server should still access its database with all your edits/changes.

Try to avoid placing the server data directory to an external or network drive… if Plex cannot access the data directory it’ll create a new one in the default directory (leaving you with a vanilla server)

I am just creating a new folder on the same hard drive and I am copying it now. But will take few hours to complete. Can this help to refresh the server and make it see new folders of TV shows ?

No… that should be completely unrelated

What you recommend ? I try the following.

  • In the past when I had this problem I deleted the new TV show folder and paste it again on server folder. Normally this was able to resolve the problem. But when I do it now, nothing happen.

There is anything on the server settings that I should do ?

I recommend to start reviewing the folder structure/organization and file names.

Are the TV Show files on a network drive, or a local drive? If the files are remote (like on a NAS or other computer), then you may need to do a manual Scan Library Files of the library for Plex to detect the new files in the location.

If the files are local, then do a scan anyway. Maybe you turned off Scan my library automatically in Settings > Library, so the server doesn’t notice the new content on its own.

The new shows are in a local drive. How do I manual Scan Library Files ?

I checkec the naming of the new TV shows and the folder directory seems proper.

Plex Documentation
Library Actions
Scanning vs Refreshing a Library

  • Mouse over the library name.
  • Click on the three dots.
  • Choose Scan Library Files

You can also do this in Settings → Libraries (the three dots are vertical, not horizontal).

https://support.plex.tv/wp-content/uploads/sites/4/2013/09/Edit-Library-1.png

Thanks I have done it. I don’t know what to do.

Can I reinstall PEX server without losing all my changes/edits ?

I mean PLEX

Reinstallation usually is not necessary.

Can you provide a screenshot or directory listing showing the full path and file names, including extensions?

Also, try the Plex Dance with the show.



Please see attached pictures

I did the PLEX Dance procedure, but didn’t help, thanks,

Try this:

Foundations of Western Civilization II A History of the Modern Western World {tvdb-386747} <—Show folder

Season 01 <---- Season folder

Episodes in here

When I change the show folder to:
“Foundations of Western Civilization II A History of the Modern Western World”
The server recognizes and add it, when I change to the original name:
“Great Courses - The Foundations of Western Civilization II” the server can’t add it ???!!

Is this because I have 2 show folders with similar names:
Foundations
and
Discoveries

??? Does the PLEX server only accept show folders with a name on their list ??