Hi
I just updated synology and plex media server to latest and it has now stopped working. It just says package failed to start. I also tried uninstalling plex, restarting synology and then installing plex again, it still doesnt solve the issue.
Attaching logs. Please let me know if any other info is required.
Also seeing this.
DSM was updated 6.2-23739 Update 2 prior to Plex Server 1.13.4.5251
Attaching logs. Logs.zip (1.0 MB)
Do you have the logs as well? It might help in finding the solution.
I tried digging through the logs… couldn’t make any sense of it 
Thank you! Do you suggest deleting the Library folder as well?
Thank you. I did not delete the library, and tried to restore to older database and then started, same error. Uploading logs again. Logs.zip (1.0 MB)
Unfortunately, its the same after deleting library as well. I cant see a logs directory anymore. However, there was a crash report folder. Uploading that for your review if it helps. Crash Reports.zip (589 Bytes)
I am having the same issues. I have deleted the Plex User and Folder multiple times and checked via SSH. Everything was gone. Reinstalled…still Plex will not run.
I have the same issue.
Unable to start PMS 1.13.4. 5251 on DSM 6.2-23739 Update 2.
I had an older version of Plex from January. Just to shot in the dark. I tried to install that one and got the same messages. It new there was an update based on the older version I tried to install, neither worked.
I checked on the server and crash report folder is indeed empty. I am running Plex server on Synology NAS. DS 216+.
Same here. After I install the package…everything in the folders on the NAS for Plex seems mostly empty.
can you confirm that the reinstall of the DSM will not delete any of my media files?
Obviously not looking to do a Factory Reset here…
Already deleted the Plex folder itself…I mean the media files themselves in the other directories on the NAS. I do not want to reformat…or delete anything but what is needed to reinstall DSM. I do not have anything large enough to back up my media before I do this.
Sorry…just a bit paranoid that will loose things. Can you be a bit more specific on where the DSM reset process is in that link? It seems like I land at a search location. There is nothing specific in the link. Are we talking about using the RED Reset button in the DSM Control Panel Update/Restore in DSM?
That link sends me to the general Knowledge database. Not the How To…etc
That is better…Thx. Before I do this one more question. If I wait until a new Synology Patch comes out…maybe a week or so??? And I apply the new updated…will that act as a patch to correct this issue? Without having to do the reset? Just another shot…
Hi,
I have the same issue: Plex Media Server does not start after update to DSM 6.2-23739 Update 2 (NAS 1515+).
If I try to do a start with cd /var/packages/Plex Media Server/scripts ; ./start-stop-status start, I get:
root@Rabozee-Syno:/var/packages/Plex Media Server/scripts# ./start-stop-status start
Starting Plex …
/var/packages/Plex Media Server/target/Plex Media Server: /lib32/libstdc++.so.6: no version information available (required by /var/packages/Plex Media Server/target/libgnsdk_dsp.so.3.07.7)
/var/packages/Plex Media Server/target/Plex Media Server: /lib32/libstdc++.so.6: no version information available (required by /var/packages/Plex Media Server/target/libgnsdk_dsp.so.3.07.7)
/var/packages/Plex Media Server/target/Plex Media Server: /lib32/libstdc++.so.6: no version information available (required by /var/packages/Plex Media Server/target/libgnsdk_fp.so.3.07.7)
/var/packages/Plex Media Server/target/Plex Media Server: /lib32/libstdc++.so.6: no version information available (required by /var/packages/Plex Media Server/target/libgnsdk_fp.so.3.07.7)
terminate called after throwing an instance of ‘boost::exception_detail::clone_impl<boost::exception_detail::error_info_injectorboost::thread_resource_error >’
what(): boost::thread_resource_error: Resource temporarily unavailable
****** PLEX MEDIA SERVER CRASHED, CRASH REPORT WRITTEN: /volume1/Plex/Library/Application Support/Plex Media Server/Crash Reports/1.13.2.5154-fd05be322/PLEX MEDIA SERVER/2bad32bd-0953-6edf-06ea7d7c-19f366f0.dmp
terminate called after throwing an instance of ‘boost::exception_detail::clone_impl<boost::exception_detail::error_info_injectorboost::thread_resource_error >’
what(): boost::thread_resource_error: Resource temporarily unavailable
Therefore I suspect the libstdc++ has gone messed up during the update 
I was running PMS 1.13.2.5154-fd05be322 before the update.
I have a 1515+ also.
