I’m going to suggest to you both that you now upgrade to the new packaging so we can both FIX and CONFIRM current status.
This inability to see what’s happening -or- easily get log files has been another problematic thorn from DSM 7 defaults.
May I suggest:
- Uninstall + KEEP the current DSM 7 package
- Now install the package I post here for your machine. Do not be concerned about minor version change. It will be OK.
- When complete, we can go peek into the newly created
PlexMediaServershared folder to:
a. Verify everything is indeed there
b. Manually gather the log files – which the package installer can also do for you.