Yes, you should start updating how you store your extras and use the new scanner method.
At some point, the Legacy mode will disapear.
Did you see the instructions which have been reposted several times in this thread as well as the master copy of the instructions here:
- Why these changes were made
- How to upgrade from DSM 6 to DSM 7
Unfortunately PhotoStation is gone with DSM 7; it’s been replaced by Synology Photos, and the only Shared Folder it will let you use is that \photo root folder (I can’t see a way to map to a different folder). So if I want to have family shots available to all my family on their computers they need to go in that root folder, but this means they aren’t accessible from Plex due to this permissions issue. I’ve logged a job with Synology support to see if they can help amend the permissions, will let you know how I go.
@ChuckPa thanks for the reply but yes, I did read and follow the instructions (as I stated - uninstalled my prior Plex while in DSM 6, then upgraded to DSM 7, rebooted now 3 times, then installed the Plex server dsm 7 package, all the above while logged in as the admin user).
I still have the volume1/Plex folder and the plex user but not PlexMediaServer user (does not appear even after running the installer), so I can’t seem to move past this point.
User PlexMediaServer is not a “Local User”
As detailed in the documentation, you must flip the “Local User” selector to “System Internal User”.
The moment you do, PlexMediaServer will be listed.
Synology created a whole new class of users for the applications.
Yes, this is a nightmare.
I have some questions. Hopefully its here I can ask them 
I have updated my ds1019+ to dsm7. Before doing that I removed my plex app. Installed dsm7. installed plex. Got a warning about permissions. Gave plexmediaserver custom access to admin read and write and chose all folders and sub folders. This took quite some time (did it say 1000/2min or 10.000/2 min?) But im unsure if it took enough time. After it seemede to be done (not grayed out anymore in the settings) I Installed plex package again (1.23.4.4712-7000) And it said installing for some time…but then my pc crashed 
And when i came back into dsm interface the plex still says installing.
Now my questions are:
- Is it a problem my pc crashed? will i still get all the message from dsm i need to finish install?
- How long is it supposed to say installing? is it migrating everything? Install procedure has said nothing about migrating (i think)
- at some point it asked me for a plex token. I took the other option. Is that right?
Hopefully someone can answer my questions my plex database is quite large.
Thank you in advance
/Thrawn
I have read several times that Plex cannot play photos from the shared folder photos.
I had the same problem.
I had to convert the photo folder to Windows ACL. Only then could I adjust the permission so that plexmediaserver has permission for the photos folder.
It is probably related to the previous use of photostation under DSM6. There it was only possible to change the permission of the shared folder photos in photostation, not in DSM.
Maybe it would be good to include this info in the start post.
Christian
Thank you
I’m Plex is now up running
But all media was unavailable. I have been giving Plex media server access to my shared folders with my media under permission
But I have a share on my other nas (ds1821) that’s connected to my ds1019 via nfs shared
They are all in connected in a share called remove mounts.
It seems that giving permission to that share
Is not working
What am I doing wrong ?
Yes thats seems to be working.
The main reason im using NFS mounts is that last year when i got my first syno nas, cifs share did could not see the entire folder structure of my old nas but that seems to be no problem now with my 1821
Thank you!! so far so good
Hi Chuck, have upgraded to dsm 7 on ds218+. Getting invalid file format when installing pms using version pms 1.23.3.4.4707 from plex download site.
Thought i should be using intel 64bit version for dsw218+
Am i using wrong file or am i missing a step.
FYI, I uninstalled pms version 6 before upgrading to dsn 7. Also rebooted ds218+ after uograde. It seems to be running well
I’d like to jump in here before I upgrade because two things are still not clear to me:
-
if I uninstall Plex for DSM 6 before the DSM 7 upgrade then the folder with the metadata, in my case Plex/Library/xxx is not deleted - if I then reinstall Plex for DSM 7 after upgrading to DSM 7, Plex recognizes the folder with the metadata and offers me the upgrade?
-
I have a large music library with very many manually added covers, biographies, etc… putting this together took me weeks of work! Will this data ALL be transferred? It would be a disaster to add all this manually again because I would have to find all the covers & information for each artist & track together - so the upgrade to DSM 7 would be out of the question for me!
-
Yes. Plex for DSM 7 will offer to Migrate you DSM 6 installation to DSM 7. It will make you jump through a few permission setting hoops (detail rich steps) to allow it to happen (due to the complete change in how apps run on DSM 7). When complete / successful, all Metadata (the 'Plex Media Server
directory will have been moved and cleanup of the other empty directories performed. Everything will be recorded in aMigration.log` file in the Plex share. -
Everything will be migrated to the new storage area and new username (PlexMediaServer)
-
Expect 2 minutes per 1000 items indexed for migration to complete once you have everything satisfied.
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Thanks a lot!
DS218+ is Intel 64-bit. Are you getting the DSM 7 file from the downloads page? (check the name).
Might also need to use another browser.
Scroll back up in here — Find the link to the Migration page… It’ll help familiarize you with the process.
Then put on comfy clothes, grab a beer, etc… – get comfy — You’ll be here a while
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ALL FOLLOWING HERE:
-
Windows ACLs on a Linux machine (what Synology is claiming) IS A BUG.
-
You don’t use Windows ACLs on a Linux machine any more than you use NFS on Windows for file transfer
-
Synology’s new replacement for Photo Station — BUGGY.
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Hi,
I did the upgrade before reading this ouch
Now I can’t get the migration to start. I’ve set FullControl permissions to PlexMediaServer on the old plex shared folder and on the shared folder containing all the media as well and I checked the box for all subfolders. But everytime I install the package it only gives me the option to claim the server and to install normal. I’ve rebooted several times, I copied the whole plex folder to another folder but nothing helps.
Any advice?
I upgraded from DSM 6 to DSM 7, reinstalled plex and MOSTLY everything is working fine. My library migrated over and I’m able to play files locally on my DS1019+
HOWEVER, for some reason I’m unable to play files mounted in a remote NFS share. Before upgrading this worked fine. Plex is able to “see” these files and index them but refuses to play them stating that the file “does not exist”. I can also see these files in File Manager without an issue.
Are there additional permissions needed to change for NFS remote folders?
Let me check NFS now that DSM 7.0 is released.
Who knows what, if anything, broke.
EDIT:
- NFS from Syno → other NFS server == OK
- Recommend double checking
sec = sysexport option on the server end to ease auth pain with UID/GID.
Including the DEBUG log files of the failure would be very helpful here.
Thanks. Oddly, I have sec = sys but still running into issues.
