Plex mix up season folders ... Season 22 and Season 02 are "Season 02" for plex

[thib3113]

Server Version#: 3.83.2
Player Version#: 3.83.2 Plex Media Player Windows

Today, I have a problem with the season ordering for the tv show “Koh lanta” …
In fact, the Season 2, is mixed up with Season 22 .

So, If I go in plex, koh lanta Seson 2, I got 9 show

But, In fact, in the folder Season 02, I have episodes : 1, 4, 5, 8, 9, 12, 13 … So episode 2, 3, 6, 7, 10, 11 come from Season 22 folder

Here is an example of the naming ( with the episode 12, because it’s in double too )

as you can see, Season 22 and Season 02 are not in the same folder, and each episode contain the Season number in the name …

So, Did I miss something when I name my episodes ? ( I doesn’t think because I use the same for very lot other tv shows without problems ) . Or is it a bug from Plex ?

I’m using the tvdb analyzer, whithout manual updates .
The season 22 doesn’t exist in the season listing ( 21 - 23 ) …

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After renaming each files with same format, Season 22 appear in season list, but only with episode already existing in Season 2 folder … Except episode 12 …

[OttoKerner]

1

Edit your tv show library, go to the ‘Add Folders’ tab and make sure that it is looking exactly at H:\Plex\Series.
Not one folder level above, nor below it.

2

Go to

• Settings - Server - Agents - Shows - TheTVDB

In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under

• Settings - Server - Agents - Shows - TheMovieDatabase
• Settings - Server - Agents - Movies - Plex Movie
• Settings - Server - Agents - Movies - TheMovieDatabase

3

Perform the Plex Dance with the whole series

[thib3113]

Hum, the plex Dance is not a good idea, and too aggressive for me … ( because I’ve 5To of tv shows, with nearly 10k files, apps scanning this folder ) …

But, moving season 02 and 22 to another folder, start library scan, move season 02 folder to plex ( in the correct tv show…), start library scan, move season 22 folder to plex, start library scan.

resolve the problem, thank you

[ptmc]

OttoKerner said to do the Plex Dance with the whole series (one show), not the whole library.

[thib3113]

Oh … ok … I understand “all the show” … But it seems “series” is a bad friend in french xD ( series => plural for “tv show” in french ) .

Thanks you @ptmc