Thanks for this information and making it simple. This did work for me. I have left the PMS in the current update, and restarted Plex as you stated. The problem I was running into, was that I had a scheduled task to restart my computer nightly. So even on days I had gotten it running, it stopped working after the reboot.
Anything in the 1.21.0.3616 release to fix this?
Sadly 10.21.0 does not seem to resolve this issue. I tried to install it several times and it would just sit there with the message about getting a cup of coffee since it might take a while. After giving it 5-10 minutes Iād click the button to retry the connection and it would flash a message about there being a problem and try the update again later, then go back to the āDownload Updateā button.
I exited Plex Media Server and killed the update process and manually ran the update executable. That let it install, but after reboots I still get the āPlayback Error - Could not tune channel. Please check your tuner or antenna.ā if I let the Plex Media Server start on Windows startup. As before it will work fine if I start/restart the Plex Media Server after everything else on Windows has settled into place first.
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Sigh. Thanks for posting.
Not good for me
Hi @andyev26
Plex Media Server 1.21.0 does not resolve the issue that @JimWise74 and others have described in the later portion of this thread.
There is a fix coming in the next release, which I anticipate should be in the coming weeks, and Plex Pass holders get is sooner through the Beta announcements.
To recap, this issue happens:
- On Windows 10 only
- Only on Windows reboot, when the system is under load
- Plex Media Server is set to start on Windows launch
If you donāt set Plex Media Server to start on launch, and manually launch it after Windows has had a chance to load all of itās other apps, you should be able to tune to channels as expected.
If you do have Plex Media Server set to start on launch, and you canāt tune to any channel, you will have to exit Plex Media Server and use the Windows Task Manager to exit Plex Tuner Service and any other Plex app that may be visible in the apps list.
-AhiyaHiya
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Greatly appreciate the synopsis of this issue - can confirm that this looks to be the culprit and restarting the Plex Media Server later in the restart cycle/manually mediates this issue:
Can confirm that I can add an antenna and view channels without issue now.
I found a solution.
I make a bat with timer and itās ok
Before you must stop the start of Plex Media Server on MSCONFIG
TIMEOUT /T 160
start F:\plex\Plex Media Server.exe
So when I upgraded to the latest version of PLEX ( Version 1.21.0.3711) I STILL can not load or record Live TV. This is very frustrating.
Any update on this? Three months in since this problem was first reported, when can we expect a fix?
Also having the same issue. Can see the guide but as soon as I click to watch anything it shows up the error.
Iām using unraid though.
It is definitely a timing issue with how processes are starting up. AhiyaHiya thought they had a fix, delaying Plex starting up certain aspects right away and thought that would fix it, since it apparently had on their test systems, but I also still had the same issue. After that AhiyaHiya had me give him all the specs of my system and what other programs I have that load on startup so he can try to mimic a system known to still have the same issue. It is still being actively worked on, but I am not sure when they may have another update to the Plex server to try.
Does a previous plex version work, just wondering.
Yup, any version prior to 1.20 seems to avoid this issue. My post in this thread from a few weeks ago points out how to manually start up Plex after your system settles into place so you can use the latest version and get things like being able to skip ads which was added during 1.20, or to roll back to a prior version and not worry about the timing issues with boot-up.
So I tried a different version of Plex the official one instead of the Linux one in Unraid and it works.
bump.
Any update on a fix?
Add me to the listā¦ as described below, rolling back the server worked, but I wonder if it will hold the setting.
Let me know if this is the same for you - I have left the WinTV app running for things that I want to watch while they are being recorded. While I have to restart the program periodically, it works. It grabs whatever has been recorded when you start playing, hence the need to restart it.
Do you have a way to do that with Plex? I do it using my Roku.
I rolled back to 1.18.1, but unfortunately, 1.18.3 or higher is requiredā¦ looking for how I select the version to download.
