Plex remote access issues - cannot connect securely

You are not affected by this particular issue.

However, I’ve seen that within the last 2 months you have requested a new certificate almost every 2–3 days. This is not normal. You should verify your methodology of using Plex server and prevent it from trashing its configuration that often.

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Is this message for me? I’m very basic of a user for plex just for me and friends to watch movies and want to watch movies at my moms house which doen’t work because the remote acess doesn’t work. Which is what i’m trying to fix. I have no idea how to even request a new certificate and am the only user for my plex account.

Hello, I’ve been having issues with remote access over the past couple of days, could you check to see if it’s a cert issue? Thank you!

@namnguyen121 Yes you were affected. Please stop and restart your Plex server.

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I moved my movies from one hard drive to a new bigger one would that be the issue?

You are not affected by the issue which is the topic of this thread.
Please start your own forum thread and don’t hijack this one.

Could you check mine as well please? Thank you!

No, you’re not affected.

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Could you please check mine as well.

You’re not affected either.

Could you please check my cert? I’ve been having the same problem only when using the web url. IP works fine. App works. app.plex.tv/desktop doesn’t work and i’m in the same room as the server.

[mod edit: You are not affected by a stuck cert.]

I appear to also have the same issue which began recently..Access to my libraries is possible if I am on my local network, but remote access no longer works. On my Plex server it shows localhost-Remote Access is fully accessible outside my network but I can no longer access the libraries, etc. when I am on another network (eg, using the android apks (Plex and Plexamp) on my smartphone when away from home.)

Would you mind taking a look at mine? I just got my port manually forwarded and my mother is getting the can’t connect securely message. TIA.

[mod edit: you are not affected by a stuck cert]

Please stop and restart your server.

I am also seem to be having the same issue. Could you please check my account for a stuck cert.

Could you please check mine as well.

Done. Please stop and restart your Plex server.

You are not affected by a stuck cert.

I still don’t have access to my server from outside my network.

You are not affected by a stuck cert.