Plex remote access issues - cannot connect securely

Plex Media Server Remote Access
151

Please stop and restart Plex server.

152

Please don’t hijack this thread.
Please see The Basics of Remote Access Troubleshooting and open your own thread.

153

Otto,

Thanks so much for your work on this. Could you please check mine? I’ve been tearing my hair out all weekend!

154

Done.

155

Dear OttoKerner, would you be so kind and check mine? All of sudden the librabries are not reachable by android Plex app and app.plex.tv (server itself is working).

156

Done. Please stop and restart Plex server.

157

Thank you! It is working fine now.

158

@OttoKerner I’m having the same issue. My Apple TV app is saying No Direct Connection Available even though everything is up to date, the server is running, and I can access it via web. Can you help?

159

Hey Tom I have a remote access issues with my network. It says Not available outside your network. If I retry to enable through my port 32400 it will go green and say available for about 20 seconds then back to unavailable. I’ve tried both with specified port and without. I’ve toggled UpnP on my router off and on and still same issue. My port forwarding rules are all correct and my unraid server has a static IP address. Any help would be appreciated. ty

160

Please check mine when you have a moment.

161

Regrettably I have had the same / a similar problem. I am not certain that it is connected to the fact that I run a tailscale network to access my NAS devices. But as soon as I leave our wifi, I am unable to access my media libraries. With or without tailscale active, as soon as I leave our wifi I loose connection to the media libraries. Plexamp has not been affected.

I have also noted that my SONOS link to my music library is broken and it had just started working again after this “ upgrade” horror that SONOS created two years ago,

Have downloaded a few logfiles, but have no idea what the cause could be.

163

Can you please check mine too

EDIT: I’d like to add that I have been having a weird discoverability issue with plex for around 3 months now. It shows on http://:32400 but not plex.tv, it also works on some apps like infuse or the plex ios and Android app but not the desktop apps for Linux or windows.

I see a few mentions of bad certs in my logs so I’m hoping this is my issue.

164

Could you kindly check mine as well please i’m experiencing similar issues as well and would like to rule this out