Im running an ubuntu 20.04 vm via multipass through Hyper-V on windows 10 pro with a bridged external network adaptor. i have installed plex from the plex ubuntu repo and have forwarded the port from the servers public IP to the VMs public IP, i then specify the 32400 port in plex under remote connections tab and click retry, this works for a couple of seconds, plex says its available from outside network then a couple of seconds later it becomes unreachable from outside network again untill i hit the retry button again.
There’s also a guide on basic Troubleshooting for remote access. In your particular situation you probably need to do those checks on all network layers to identify where the communication is getting lost (ISP->Router->VM host->VM->Plex Media Server).
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