Plex Server Not Indexing Video Library on Synology

[tom80H]

Given Plex appears to see no content in /volume1/video/ (as per your last screenshot), this looks very much like a permission problem.

You’ll need to grant the system user running your PMS access to the share. That user will be different depending if you’re on DSM 5/6 or DSM 7.

Synology FAQ - Questions, Answers, and a few How-To's

FAQ 19: Setting permissions to allow Plex access to media files Before beginning, it’s important to remember one key point; Plex doesn’t have any special privileges on Synology except for being able to access the Video Transcoding acceleration hardware. It cannot read any of your files unless you expressly grant permission. This is a fundamental principle of Linux (which Synology uses for DSM) Because of how Synology grants permission, access to files is broken into two different …