Plex server running on shield detects localhost only

Have not been using Plex for a while. After a couple of months, i did an a system upgrade on my nvidea shield to latest android OS and realised i’m no longer able to access my plex media server. Im running the media server and my players locally (connected via a netgear router, which also has a network mounted hard disk that has the media library for plex). When i launch the plex server (upgraded to latest version from playstore) on the shield, it is showing only localhost as the available server. My macbook is also trying to access the server that runs on the shield in vein. Any help hugely appreciated!

Same here, my Shield TV now shows ‘localhost’ and my previous ‘original’ Plex server, but the original is offline and can’t be turned on. Connectin to localhost also doesn’t work.

My Shield TV is also connected to a Netgear Router (WNDR3700 ) and I have an external USB disk connected to the Shield. The Plex library files are located on the internal storage, and I stream my media from the USB disk.

A few weeks back I put the Plex files back to the internal storage (from the USB) and that was succesfull. The Plex library worked fine after that until now. I’ve tried removing the server via the web app, but that didn’t work.

I don’t mind reloading all my media files again, but I don’t even know how to get rid of the localhost and original server. Any help?

I just experienced the same issue. No changes to the system that I’m aware of. This is the second time in the last month that I’ve gotten this “localhost” issue. Last time I did a factory reset of my SHIELD, but I don’t want to do that every time and rebuild my libraries.

I’m running Plex Media Server on my Nvidia Shield with storage to both a USB drive and a NAS (ASUS AC1900 Router). I’m also running a HD Homerun for LiveTV.

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I have experienced the issue as well. Left PMS to index my TV-series over night, and in the morning I was shown that my server was offline and only localhost is available. Storage is also on an USB stick which was formatted in order to extend the internal storage of the Shield.

For the last 3 days I am trying to make PMS just work with my Shield. Really disappointing that such a capable device as the Shield is getting such a bad support from Plex…

Have received this problem just now as well. Thought initially that this had to do with problems on the 500GB Shield, but I’ve seen similar comments from people on the 16GB shield.

Basically, when I turned on the TV to watch something on Plex yesterday, my old Plex Server was gone and the only thing there was an unclaimed PMS named localhost with no content.

Does this only affect users who’ve tried to set PMS Data Storage to either “Internal (User Accessible Storage Location)” or “Removable Storage”?

Seems to be similar issues related to this in the following threads:
PMS keeps going back to internal storage
After modifying storage location, server renamed to “localhost”
Nvidia Shield Plex Server vanishing
https://forums.geforce.com/default/topic/1054328/shield-tv/plex-media-server-app-data-can-now-use-external-usb-storage/10/

@Plex team, how do I file a bug report for this? Or is this something that Nvidia should take care of?

I have the same problem as well. If I try to put my server on either my “Internal” (User Accessible Storage Location)” or “Removable Storage" it becomes unavailable and a new server option “localhost” becomes my only option with nothing on it. So frustrating. I had 5TB of movies/series painstakingly organized on my Ext. HDD and not it’s gone. Please fix this Plex devs!

Just experienced the same issue.
I changed my server to External storage in order to install some plugins. This worked fine, but as soon as I did a restart of the SHIELD I can only see the localhost server which has no media :fearful:
For fun I did a factory reset of my entire SHIELD, spent the next hour setting everything back up including Plex, then I made the mistake of trying Internal (User Accessible) storage to re-install my plugins. Again it worked fine until a reset - now we’re back to localhost :sob:
Any help is much appreciated!!!

I’ve found that this always happens on every single reboot/restart of the Shield… if the plex media server storage has been set to anything other than the default internal system location (even the user-accessible internal), then the PMS will fail to initialize that copy of the server, and starts up a blank one called localhost.

I can’t believe this is so rare… or maybe it’s something to do with having a newer device that’s only started from relatively recent versions of the PMS and plex client… but I’ve done many factory resets, installed and set up a PMS server on the shield, and it works fine through restarts as long as I leave the storage option alone. Make a change there and all future restarts fail.

I’ve just had this happen again, but was able (after a number of failures) to get the server back with the config I’d backed up via smb-mounting the USB device and making a tar archive… though I did have to do more than just a simple unpack of the data (had to manually put the database file back in place after a failed startup due to “database corruption” reported in the logs.

I’d really like to hear anything from the devs as to whether this issue is being worked on, as it’s completely unreasonable to expect to have to rebuild or restore the PMS metadata and database every single time the shield is restarted… but that appears to be the way it is, AFAICT for now.

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Had similar experience when switching network connections/IP addresses (wired vs wifi)

First time switching to wifi, it came up with the ‘this server is unsecure’ and wanted me to claim it so it got re-associated with my Plex account. However, when I went back to wired that didn’t happen, and instead it was using localhost only

I fixed it by renaming the Shield Plex server and restarting everything.

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Have you changed the location of the PMS storage to something other than the default? If you do that, it will always (in my experience) fail to come up properly on every reboot and will require either manually restoring the metadata/database from a backup or configuring the server from scratch all over again.

Or have you made that storage location switch and you don’t have problems when you reboot? That would be surprising, based on what I’ve seen.

I’m not sure if this is the actual problem or not, but the recommended option for plex storage is to use it as a removable drive, not as an extension of the internal drive.

https://support.plex.tv/articles/220391808-media-storage-options-for-nvidia-shield/

Hi,
I have the same problem here : Today I lost my server Plex: I have a server “localhost” but I lost my server “Perceval” with all my media. I spent several hours building my Plex library on a USB 3 SSD disk and lost everything. Help me please ! My family can not see our movies anymore!

Thanks! This fixed it for me too, added a 1 to the name restarted the server and everything came back straight away.

Has there been any solid fix on this?

I moved my PMS storage over to internal (user accessible) last night and now running into localhost. If I change the name of the sever (originally MicroJupiter Shield) with a 1 at the end it just changes the localhost name. It’s like localhost takes over the setting pane too.

Should I try and move back my storage to the other internal?

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