Plex Server update 1.18.0.1892 fails to start

Plex Media Server NAS & Devices
1

Server Version#:1.18.0.1892
Player Version#:

When upgrading from 1.18.0.1846 to 1892 it installs normally but plex fails to start.
the install takes a long time and then fails with could not start service (the message is in dutch)
Went back to 1846 without problems

1 Like
2

Same here.

OS: Centos7.7
Error:

Oct 07, 2019 14:49:48.211 [0x7f7511551b80] ERROR - Error: Unable to set up server: use_tmp_dh_file: Permission denied (N5boost10wrapexceptINS_6system12system_errorEEE)
5

Same here. I build from the .rpm and run on Arch Linux. Avoid this build!

The service will actually run very very briefly at times and then die. Iā€™m getting:

[shaun@arch plex-media-server-plexpass]$ systemctl status plexmediaserver.service
ā— plexmediaserver.service - Plex Media Server
   Loaded: loaded (/usr/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: disabled)
   Active: activating (auto-restart) (Result: exit-code) since Mon 2019-10-07 15:59:30 MDT; 1s ago
  Process: 2508 ExecStart=/usr/lib/plexmediaserver/Plex Media Server (code=exited, status=255/EXCEPTION)
 Main PID: 2508 (code=exited, status=255/EXCEPTION)
6

uninstalling then installing older version will not wipe my database and libraries I take it they will remain?

im happy to wait 24 hours if necessary and just overwrite with a new build if thats going to be easier?

9

confirmed, i uninstalled 1832, rebooted my DS-1819+ then installed 1846 and its all back up-and-running and have clicked ā€˜Skip This Versionā€™ for now.

10

Is there a way to get the old version back? I deleted it and now this update isnā€™t running like you guys already said.

12

Synology DS918+

13

I need Synology 1846. My Plex is also broken.

14

Same here with Synology DS916+.

18

The Synology build :1.18.0.1846, for DS918+.

20

TO ALL WHO FIND THIS THREAD

I am working with Engineering now to determine what the root cause is.

We see in the code where the error comes from but donā€™t know if itā€™s something needed in the packaging (installer) or something else.

Weā€™re waiting for them to help educate us.

UNTIL SUCH TIME as this is resolved, please go back to your previous (or Public) PMS version.

2 Likes
21

is this only a synology issue, or are any other platforms affected ?

23

Here you go boys I had the same problem uninstall older version first as it will not go backwards version.

Moderator: Please do not post links to older versions, thanks.

24

Iā€™m using the x86_64 .rpm and the error Iā€™m receiving is:

[0x7f81018f3b80] ERROR - Error: Unable to set up server: use_tmp_dh_file: Permission denied (N5boost10wrapexceptINS_6system12system_errorEEE)

25

Ahh, woops on the ā€œReboot the NAS after uninstallingā€ bit, luckily it appears to all be working okā€¦

Full credit to the structure of the packages here to be able to uninstall and then re-install an older version. Great to have that ability in situations like this.

26

I tried that mine did not work, I would go back it is too unstable.

29

Please revert.

As we look deeper into it, it is appearing to be something in code itself for that.

1 Like
30

i confirm dead but ok on PlexMediaServer-1.18.0.1846-f62172e99-x86_64

31

My link to previous version requested by others that were stuck was deleted

32

Download Public please.