Plex Un-usable (Win10) opens offscreen and I cannot see it

So randomly today whenever I try and open Plex player on Win10 it shows up in the taskbar, but it is not on any of my two monitors.

I’ve tried uninstalling. The supposed ‘hold windows button and left/rioght’ to no avail.

Is there some kind of .ini or parameters I can use to force it to open on one of my monitors? It’s almost like it’s opening on some 3rd non existant monitor.

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Alt + Enter or F11 takes you in/out of full screen. See “Config & Usage” article below for more info.

.ini file at:
c:\users\username\AppData\Local\Plex\plex.ini

Never tried modifying it. There is one setting you might check: screen=\\\\.\\DISPLAY1

https://support.plex.tv/articles/configuration-and-usage-options/

https://support.plex.tv/articles/categories/player-apps-platforms/windows-mac-desktop/

Sometimes Windows 10 turns on “dual monitors” when there is only one. What you are describing sounds like the Plex player is opening on the second monitor Windows “thinks” is available.

Edit: I did not correctly read your post, sorry. But it still could be related to dual monitors. Try setting windows to one monitor and then back to two.

Also, try renaming it to plex.ini.old (so you have a fallback).

I just renamed it on my system. It opened up in the middle of my monitor with the login/authorization screen. Granted, I have just one monitor, but effectively deleting the .ini seems to reset things to default.

Good call that worked! Thanks this has been frustrating but deleting the .ini it loaded up perfectly.

Thanks guys I appreciate the quick responses

You can also try to use the “Switch Screen” shortcut:
“Focus” the app by using the Windows task bar, then
Shift+Win+→ (repeatedly, if needed)

Glad you solved this, but another tip should anyone come across this in future. If you Shift+Right Click a taskbar entry you get the old style window control menu, from here click “move”. Then tap any of the arrow keys on your keyboard once. The window’s titlebar is now snapped to your cursor. It’s helped me wrangle oversized windows in the past.

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While this works, the Plex app is now completely unusable due to the zoom and position of the tiles. I can’t believe this bug has been ongoing for so many years.

How many years?

The first time I personally experienced it was in 2018. There’s also no shortage of reports, even if they’re marked as closed.

https://forums.plex.tv/t/plex-not-working-on-dual-monitor-systems/16150

https://forums.plex.tv/t/using-full-screen-with-dual-monitor-is-disappointing-on-os-x/119762

https://forums.plex.tv/t/change-monitor-on-dual-setup-pmp/129290

It’s honestly my only real complaint with PMP as it makes the app completely unusable. PMP just simply is not handling more than one monitor properly.

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Gotcha. Thanks for the links. OP using Plex for Windows, not PMP. PfW was released later part of last year, so that’s why I asked. Not surprising they both have the issue, as they seem to have much in common (built on mpv.io, etc). I would get really annoyed having to reset my preferences every time the problem occurs.

I am having a similar issue with Plex for Mac (not PMP). I often leave Plex in full screen mode. If I quit and reload the app, it appears on the main window in full screen overtop other applications, but it is not in “full screen” mode.

It looks like the app resizes to full screen without using full screen, and no amount of toggling the resize buttons or the Plex full screen arrows will fix it.

The only solution I’ve found is closing the app and editing the Plex.ini [ui] section to set the height/width less than full screen (iMac 2k). Once I relaunch Plex, the full screen buttons work.

A little more experimentation shows that I have to not only change the height/width parameters, but changing the visibility parameter from 5 to 2 “unsticks” the app.

But it gets tiresome having to do this every time I relaunch the app.

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