To show what I’m playing and the results I’m getting.
Router → Switch → Shield → TV (no WiFi)
I can also do this on one TV over WiFi. Two TVs over WiFi is pushing it in my home.
Maybe this Problem will fixed too, if this problem from Feb 2022 will be fixed:
Edit: Upps, problem beginn was Oct 2020,
How are you getting those detailed stats when playing ? I’d love to use these to diagnose an ongoing issue.
Pleaseeeeee can I have this build if its a special one ?
ha ha, yep it would be nice if they could re-enable those for us lowly users.
I have been asking for them back for years
afaik only Staff and Ninjas get those…
My thread from a while ago
I think a lot of this is there’s multiple issues being described in the same way, " stuttering " tends to lead people to a frame rate mismatch issue as it’s constant
What I’m and many other are experiencing is a " frame skip " or dropped frames, it happens seemingly randomly on the latest releases , but only after about 30 mins of playback. The initial part will play perfectly. Then all of a sudden ill notice these skips, audio is still fine as well.
Would just be much easier to see the real time stats and I can then conclusively say yes , it’s dropped a frame .
Interestingly, this issue is not there on 9.28.
January 2023 lol
1 Like
I don’t think I’m downgrading that low.
So after reading these comments, can we all agree it’s a Plex issue, not a Shield issue?
I think it is an Exoplayer problem, so its Google.
I don’t agree 
lol
I can’t replicate it. You all know I’d be the first to raise his hand if I could reproduce it
Here. This is my standard “Beat it up” video.
It’s full 187 Mbps, 59.94 fps.
Below is a 10GB sample file.
Put it in “Other Videos” library section.
Play it.
If you get anything other than DirectPlay on your LAN then your LAN is broken. 
lol
Plex, and everything else I have, can play this without stuttering or transcoding.
1 Like
This is the issue , ive got mega high bandwidth mkvs tested upwards of 150mbps and they play without a problem. But they’re generally short.
For some reason something seems to occur 35-40 mins down the line and a random frame skip occurs. I’m only going on my eyes because we don’t have access to the additional stats , but I’d bet me ass it’ll show drop frames.
This happens with 24hz content. I’ve not tested 60hz , maybe there’s a slight sync issue ,idk
This is direct playing everything , video audio , no transcoding no subs, it’s not buffering
Is there any way for me to show this happening in a client log ? Are dropped frames shown there ?
Would just love to get to the bottom of this , I’m watching a movie tonight on 9.28, I’ll see if it happens there but I bet it doesn’t .
1 Like
I would love to get to the bottom of this too.
The sample file I provided is from a full length film.
Regarding the Nerd Stats, Can you turn them on?
This is the info on the movie fragment I posted above.
The stats show “average” video bitrate.
chuck@lizum Gemini Man (2019).2000]$ mediainfo Gemini\ Man\ \(2019\).mkv
General
Unique ID : 274548308703095254382247488325988530962 (0xCE8C14B5496812556FADDD85BD923B12)
Complete name : Gemini Man (2019).mkv
Format : Matroska
Format version : Version 2
File size : 73.0 GiB
Duration : 1 h 57 min
Overall bit rate mode : Variable
Overall bit rate : 89.2 Mb/s
Movie name : Gemini Man (2019)
Encoded date : UTC 2021-08-02 18:41:16
Writing application : MakeMKV v1.16.4 linux(x64-release)
Writing library : libmakemkv v1.16.4 (1.3.10/1.5.2) x86_64-linux-gnu
Video
ID : 1
ID in the original source medium : 4113 (0x1011)
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5.1@High
HDR format : Dolby Vision, Version 1.0, dvhe.07.09, BL+EL+RPU, Blu-ray compatible / SMPTE ST 2086, HDR10 compatible
Codec ID : V_MPEGH/ISO/HEVC
Duration : 1 h 57 min
Bit rate : 83.7 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 59.940 (60000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.168
Stream size : 68.4 GiB (94%)
Language : English
Default : No
Forced : No
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Mastering display color primaries : Display P3
Mastering display luminance : min: 0.0010 cd/m2, max: 1000 cd/m2
Maximum Content Light Level : 5180 cd/m2
Maximum Frame-Average Light Level : 1577 cd/m2
Original source medium : Blu-ray
Audio #1
ID : 2
ID in the original source medium : 4352 (0x1100)
Format : MLP FBA 16-ch
Format/Info : Meridian Lossless Packing FBA with 16-channel presentation
Commercial name : Dolby TrueHD with Dolby Atmos
Codec ID : A_TRUEHD
Duration : 1 h 57 min
Bit rate mode : Variable
Bit rate : 4 204 kb/s
Maximum bit rate : 7 944 kb/s
Channel(s) : 8 channels
Channel layout : L R C LFE Ls Rs Lb Rb
Sampling rate : 48.0 kHz
Frame rate : 1 200.000 FPS (40 SPF)
Bit depth : 24 bits
Compression mode : Lossless
Stream size : 3.44 GiB (5%)
Title : Surround 7.1
Language : English
Default : Yes
Forced : No
Original source medium : Blu-ray
Number of dynamic objects : 11
Bed channel count : 1 channel
Bed channel configuration : LFE
Audio #2
ID : 3
ID in the original source medium : 4352 (0x1100)
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Format settings : Dolby Surround EX
Codec ID : A_AC3
Duration : 1 h 57 min
Bit rate mode : Constant
Bit rate : 640 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 536 MiB (1%)
Title : Surround 5.1
Language : English
Service kind : Complete Main
Default : No
Forced : No
Original source medium : Blu-ray
Audio #3
ID : 4
ID in the original source medium : 4353 (0x1101)
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : A_AC3
Duration : 1 h 57 min
Bit rate mode : Constant
Bit rate : 640 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 536 MiB (1%)
Title : Surround 5.1
Language : English
Service kind : Complete Main
Default : No
Forced : No
Original source medium : Blu-ray
Text #1
ID : 5
ID in the original source medium : 4768 (0x12A0)
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 34.6 kb/s
Count of elements : 2642
Stream size : 26.1 MiB (0%)
Language : English
Default : No
Forced : No
Original source medium : Blu-ray
Text #2
ID : 7
ID in the original source medium : 4769 (0x12A1)
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 45 min
Bit rate : 39.9 kb/s
Count of elements : 3080
Stream size : 30.2 MiB (0%)
Language : English
Default : No
Forced : No
Original source medium : Blu-ray
Menu
00:00:00.000 : en:Chapter 01
00:07:21.491 : en:Chapter 02
00:15:31.680 : en:Chapter 03
00:18:12.841 : en:Chapter 04
00:24:39.177 : en:Chapter 05
00:30:59.407 : en:Chapter 06
00:34:09.430 : en:Chapter 07
00:42:39.940 : en:Chapter 08
00:50:25.338 : en:Chapter 09
00:56:45.819 : en:Chapter 10
01:03:30.006 : en:Chapter 11
01:08:12.822 : en:Chapter 12
01:16:45.901 : en:Chapter 13
01:24:44.412 : en:Chapter 14
01:30:04.549 : en:Chapter 15
01:34:00.851 : en:Chapter 16
01:42:14.461 : en:Chapter 17
01:47:07.287 : en:Chapter 18
I thought the stats were not available on public builds ? I don’t have the option under debugging like before
Google play store ? Yea I’m not sure if that’s a special build for you because the latest heree is 10.19.2.1191
The last Movie, where i had two times of sync errors, is
Significant Other 2022 German 2160p HDR h265.
Problem first times comes also after 30-40min, but i dont know, maybe it was after 60min.
First I was thinking, it is the movie, but other people dont have the problem by same movie.
I its is like the (now fixed) HRA Problem, only me and a handfull other have the problem.
Can I do log the problem, full 84min? What I have to do?
And: Gemini Man run perfect here, without any error.
Interesting, Gemini man is a 60fps film, I wonder if it’s just related to 24hz content.
I get it on TV shows , movies , everything that’s 24hz.
10.19.2.1191 installed, no nerd settings here.
I will ask if Nerd Settings are because I work for the company.
If true, I’ll ask what the harm is of allowing everyone to see it. (I don’t see any)
Gemini Man is 59.94 FPS. It’s not 60 FPS.
I have equally demanding 29.97, 23.976 videos. ( I rip from the BluRay as a remux and keep all the bits )
1 Like
Pleaseeeee make it happen i beg you LOL
Yea i wasn’t being specific regarding the FPS, honestly i don’t think it has anything to do with how difficult the file is to play ( bitrate , hdr etc )
