Plexamp skipping and no sound sometimes

Plex Labs
1

I’ve been using Plexamp for couple years now with no problems but lately there’s constant problems.

1st thing is that tracks are skipping part way through.

2nd thing is that some tracks will start but no sound plays. If I skip that song and go back it works. I have a feeling this only happens on playlists and might be something to do with sweet fades.

I’ve been looking at plexamp logs and I notice a lot of these messages Dec 27, 2025 20:31:28.153 [0xb6e653c0] WARNING - Cache: Failed to read metadata from disk or version mismatch.

I clear the cache in the app, it works alright for a while then it starts happening again.

Plexamp v4.12.4

Plex Server v1.42.2.10156

2

If you are using a plex server version of 1.43.0.x (i.e. a beta version), ensure that you are using the very latest beta. If you don’t want to use beta versions, go back to the most recent release of the 1.42.x branch.

(I hope you didn’t enable “store track progress” in the properties of your music library?)

I can only guess what’s happening.
Are you using Plexamp on a mobile device? If so, is free storage space on this device rather low? Try reducing the cache size in the settings of Plexamp (Playback - Caching)
or free up more memory on the device by getting rid of other apps or their downloaded or collected data.
Or restrict it from streaming full quality files, if you have a lot of hires, lossless music. When using ear plugs, particularly when out & about, you’ll rarely notice the difference.

3

Im using latest stable branch v1.42.2.10156

Plexamp is on android phone. Has heaps of space left, 880gigs, so that’s not the issue

Im playing mp3 320.

4

I had this unchecked on server already.

5

That’s just a warning telling you it’s not cached.

Do you mean skipping to the next track? Or skipping around inside the track?

Both of these issues require Plexamp logs right after the issue occurs.

These aren’t known issues, and Plexamp hasn’t been updated lately, so most likely the issue is triggered by some new version of the OS or server.

1 Like
6

These logs are from a song that skipped.

Plex Log Skip Song.txt (20.6 KB)

7

There is no indication of any error inside plexamp.

Most likely it’s an OS level issue like energy settings for the app or something else. There are many reasons for skipping and no sound, especially if wireless audio is involved.

8

I think I have found the problem. When I leave my VPN on it corrupts the music in the cache. Until I clear the cache it continues to do this.

9

That doesn’t make any sense because the transmission of the data is over SSL/HTTPS which does not tolerate corruption.

10

its happened again, this time no VPN.

log.txt (37.5 KB)

Does this sound right?

Playback is force-stopped by Plexamp itself

PlayQueue: Processing STOP
METRICS: Ending last track forcefully with status stopped
BASS: Stop.
PQCache: Clearing.

Plexamp internally decides the current stream is invalid and kills it.

Cached audio file is closed

Cache: Asked to close file.
BASS: Closing stream 11358.

At this point, audio is gone, before the next track starts.

ERROR - [MediaMetadataManager] Exception restoring path from cache
Exception: java.io.FileNotFoundException: No content provider

  • Plexamp tried to reopen the audio file

  • Android said: “That file URI no longer exists or I don’t have permission”

  • Plexamp gives up and stops playback entirely

That’s why there’s silence instead of the next track.

Plexamp tries to recover by rebuilding the queue

PlayQueue: Processing play media.
POST /playQueues … shuffle=1
PlayQueue: Saving to storage.

So instead of resuming audio:

  • It nukes the current queue

  • Rebuilds the playlist

  • Leaves you paused/stopped

11

I don’t think you attached the whole log.

“Exception restoring path from cache” is just thumbnail, nothing to do with audio.

Plexamp cannot and will not force quit itself. The “Processing stop” is something external, but I can’t see because you didn’t share the whole log.

12

I just updated my iPhone 13 (ios 18.x) to an iPhone 17 (ios 26.2) and my car’s Bluetooth has just gone to “HE double hockey sticks”. Constant stuttering and cutouts in Plexamp and Apple Music. A google of Bluetooth on ios 26.2 seems to indicate bugs in Apple Bluetooth connections. I’ve tried some of the various reset suggestions to no avail. My remote Plexamp access in my car had been rock solid in the 5 plus years I’ve used it. I either need to revert to ios 18.x or wait out an Apple fix. The other temporary option is to use a direct connect via USB port for iPhone music for now.

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