Server Version#: PlexMediaServer-1.21.1.3830-6c22540d5-x86_64
Player Version#:
After updating to the latest Version Today, Plex service keeps stopping after 30 minutes or so.
Any Ideas?
Here are the logs: Logs
Server Version#: PlexMediaServer-1.21.1.3830-6c22540d5-x86_64
Player Version#:
After updating to the latest Version Today, Plex service keeps stopping after 30 minutes or so.
Any Ideas?
Here are the logs: Logs
Looks like you’ve got some permission issues for your media folder(s). That appears to give your server some hiccups.
Could be this is causing some trouble during a scheduled maintenance task.
Edit: I cannot actually see a crash in the logs (just a warning that crash reports have been disabled that flooded your logs about an hour ago)
Thanks, testing with renewed permissions now.
This seem not to have fixed the issue. Server is running fine as long as I dont connect from my Shield tv. 30 Minutes and its gone.
Heres the log again: LOG
May I recommend reading the Synology-specific setup guide?
Please pay particular attention to how media access permissions are applied.
you may, But it was working for 2 Years without any hickups. So I guess my structure is set up correctly. Last Update and BOOM…
Then may I suggest you address the permission errors within your media folders?
Jan 04, 2021 02:38:51.421 [0x7f48d3735700] DEBUG - [Notify] Initializing.
Jan 04, 2021 02:38:51.421 [0x7f48d3735700] DEBUG - Done waiting for all plug-ins to start.
Jan 04, 2021 02:38:51.421 [0x7f488a2b3700] DEBUG - [Notify] Waiting for inotify notifications...
Jan 04, 2021 02:38:51.421 [0x7f48d0af4700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus" (13: Permission denied)
Jan 04, 2021 02:38:51.421 [0x7f48d3735700] DEBUG - PluginRepository::setStartState: 3, complete
Jan 04, 2021 02:38:51.421 [0x7f48d0af4700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Life" (13: Permission denied)
Jan 04, 2021 02:38:51.422 [0x7f48d0de2700] DEBUG - Downloading document http://127.0.0.1:32400/:/plugins/com.plexapp.agents.imdb/prefs
Jan 04, 2021 02:38:51.422 [0x7f48d0af4700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natural World Pack" (13: Permission denied)
Jan 04, 2021 02:38:51.422 [0x7f48d0af4700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natural World Pack/BBC.Natural.World.2009.Andrea.Queen.of.Mantas.HDTV.x264.AC3.MVGroup.org" (13: Permission denied)
Jan 04, 2021 02:38:51.422 [0x7f48d0de2700] DEBUG - Starting file watcher for com.plexapp.agents.imdb
Jan 04, 2021 02:38:51.422 [0x7f48d0af4700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natural World Pack/BBC.Natural.World.2009.Radio.Gibbon.HDTV.x264.AC3.MVGroup.org" (13: Permission denied)
Jan 04, 2021 02:38:51.422 [0x7f48d0af4700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natural World Pack/BBC.Natural.World.2009.Snow.Monkeys.HDTV.x264.720p.AC3.MVGroup.org" (13: Permission denied)
Jan 04, 2021 02:38:51.422 [0x7f48d0af4700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natural World Pack/BBC.Natural.World.2009.Victoria.Falls.The.Smoke.that.Thunders.HDTV.x264.AC3.MVGroup.org" (13: Permission denied)
Jan 04, 2021 02:38:51.422 [0x7f48d0af4700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natural World Pack/BBC.Natural.World.2010.Forest.Elephants.Rumbles.in.the.Jungle.HDTV.x264.AC3.MVgroup.org" (13: Permission denied)
Jan 04, 2021 02:38:51.422 [0x7f48d0de2700] DEBUG - Spawned plug-in com.plexapp.agents.imdb with PID 11104
Jan 04, 2021 02:38:51.422 [0x7f48d0af4700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natures Great Events" (13: Permission denied)
Jan 04, 2021 02:38:51.422 [0x7f48d0de2700] DEBUG - [com.plexapp.agents.imdb] Sending command: GET /:/prefixes
Jan 04, 2021 02:38:51.423 [0x7f48d0af4700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC.India.Natures.Wonderland.720p.HDTV.x264.AAC.MVGroup.sanet.me.blogs.notbanned" (13: Permission denied)
Jan 04, 2021 02:38:51.423 [0x7f48d0af4700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC.India.Natures.Wonderland.720p.HDTV.x264.AAC.MVGroup.sanet.me.blogs.notbanned/BBC.India.Natures.Wonderland.720p.HDTV.x264.AAC.MVGroup.sanet.me.blogs.notbanned" (13: Permission denied)
Jan 04, 2021 02:38:51.423 [0x7f48d0af4700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Beautiful.Planet.S01.England.2008.DOKU.DUAL.COMPLETE.BLURAY-XORBiTANT" (13: Permission denied)
There are a great deal of them.
I will, thx. The permissions are set correctly… I will set them again.
Repaired permissions, can u tell me where in the LOG I can check if they are still reported as broken?
Did you restart PMS?
According to this log, the errors still exist. Plex does not have read access to the media.
Jan 04, 2021 17:48:06.364 [0x7fdfa201c700] DEBUG - LibraryUpdateManager will start watching /volume3/Media3/Konzerte
Jan 04, 2021 17:48:06.364 [0x7fdfa201c700] DEBUG - LibraryUpdateManager will start watching /volume4/Media4/Mediathek
Jan 04, 2021 17:48:06.364 [0x7fdfa201c700] DEBUG - LibraryUpdateManager will start watching /volume8/Media8/Serien8
Jan 04, 2021 17:48:06.364 [0x7fdfa201c700] DEBUG - LibraryUpdateManager will start watching /volume4/Media4/Serien4
Jan 04, 2021 17:48:06.364 [0x7fdfa201c700] DEBUG - LibraryUpdateManager will start watching /volume3/Media3/Serien2
Jan 04, 2021 17:48:06.364 [0x7fdfa201c700] DEBUG - [Notify] Initializing.
Jan 04, 2021 17:48:06.364 [0x7fdfa201c700] DEBUG - Done waiting for all plug-ins to start.
Jan 04, 2021 17:48:06.364 [0x7fdf72e6b700] DEBUG - [Notify] Waiting for inotify notifications...
Jan 04, 2021 17:48:06.364 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus" (13: Permission denied)
Jan 04, 2021 17:48:06.365 [0x7fdfa201c700] DEBUG - PluginRepository::setStartState: 3, complete
Jan 04, 2021 17:48:06.365 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Life" (13: Permission denied)
Jan 04, 2021 17:48:06.365 [0x7fdf7140d700] DEBUG - Downloading document http://127.0.0.1:32400/:/plugins/com.plexapp.agents.imdb/prefs
Jan 04, 2021 17:48:06.365 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natural World Pack" (13: Permission denied)
Jan 04, 2021 17:48:06.365 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natural World Pack/BBC.Natural.World.2009.Andrea.Queen.of.Mantas.HDTV.x264.AC3.MVGroup.org" (13: Permission denied)
Jan 04, 2021 17:48:06.365 [0x7fdf7140d700] DEBUG - Starting file watcher for com.plexapp.agents.imdb
Jan 04, 2021 17:48:06.365 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natural World Pack/BBC.Natural.World.2009.Radio.Gibbon.HDTV.x264.AC3.MVGroup.org" (13: Permission denied)
Jan 04, 2021 17:48:06.365 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natural World Pack/BBC.Natural.World.2009.Snow.Monkeys.HDTV.x264.720p.AC3.MVGroup.org" (13: Permission denied)
Jan 04, 2021 17:48:06.365 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natural World Pack/BBC.Natural.World.2009.Victoria.Falls.The.Smoke.that.Thunders.HDTV.x264.AC3.MVGroup.org" (13: Permission denied)
Jan 04, 2021 17:48:06.365 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natural World Pack/BBC.Natural.World.2010.Forest.Elephants.Rumbles.in.the.Jungle.HDTV.x264.AC3.MVgroup.org" (13: Permission denied)
Jan 04, 2021 17:48:06.366 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC Natures Great Events" (13: Permission denied)
Jan 04, 2021 17:48:06.366 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC.India.Natures.Wonderland.720p.HDTV.x264.AAC.MVGroup.sanet.me.blogs.notbanned" (13: Permission denied)
Jan 04, 2021 17:48:06.366 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/BBC.India.Natures.Wonderland.720p.HDTV.x264.AAC.MVGroup.sanet.me.blogs.notbanned/BBC.India.Natures.Wonderland.720p.HDTV.x264.AAC.MVGroup.sanet.me.blogs.notbanned" (13: Permission denied)
Jan 04, 2021 17:48:06.366 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Beautiful.Planet.S01.England.2008.DOKU.DUAL.COMPLETE.BLURAY-XORBiTANT" (13: Permission denied)
Jan 04, 2021 17:48:06.366 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Beautiful.Planet.S01.England.2008.DOKU.DUAL.COMPLETE.BLURAY-XORBiTANT/Sample" (13: Permission denied)
Jan 04, 2021 17:48:06.366 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Curiosa.Die.Kunst.der.Verfuehrung.2019.GERMAN.720p.BluRay.x264-UNiVERSUM" (13: Permission denied)
Jan 04, 2021 17:48:06.366 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Curiosa.Die.Kunst.der.Verfuehrung.2019.GERMAN.720p.BluRay.x264-UNiVERSUM/Proof" (13: Permission denied)
Jan 04, 2021 17:48:06.366 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Curiosa.Die.Kunst.der.Verfuehrung.2019.GERMAN.720p.BluRay.x264-UNiVERSUM/sample" (13: Permission denied)
Jan 04, 2021 17:48:06.366 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Curiosa.Die.Kunst.der.Verfuehrung.2019.GERMAN.720p.BluRay.x264-UNiVERSUM/subs" (13: Permission denied)
Jan 04, 2021 17:48:06.367 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/David Attenborough's The Hunt​" (13: Permission denied)
Jan 04, 2021 17:48:06.367 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Die Elbe von oben" (13: Permission denied)
Jan 04, 2021 17:48:06.367 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Die.Waelder.des.Nordens.2020.GERMAN.DOKU.720p.HDTV.x264-TMSF" (13: Permission denied)
Jan 04, 2021 17:48:06.367 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Die.groessten.Fluesse.der.Erde.S01E01.German.DOKU.720p.BluRay.x264-DOKUMANiA" (13: Permission denied)
Jan 04, 2021 17:48:06.367 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Die.groessten.Fluesse.der.Erde.S01E01.German.DOKU.720p.BluRay.x264-DOKUMANiA/Proof" (13: Permission denied)
Jan 04, 2021 17:48:06.367 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Die.groessten.Fluesse.der.Erde.S01E01.German.DOKU.720p.BluRay.x264-DOKUMANiA/Sample" (13: Permission denied)
Jan 04, 2021 17:48:06.367 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Die.groessten.Fluesse.der.Erde.S01E02.German.DOKU.720p.BluRay.x264-DOKUMANiA" (13: Permission denied)
Jan 04, 2021 17:48:06.367 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Die.groessten.Fluesse.der.Erde.S01E02.German.DOKU.720p.BluRay.x264-DOKUMANiA/Sample" (13: Permission denied)
Jan 04, 2021 17:48:06.367 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Die.groessten.Fluesse.der.Erde.S01E03.German.DOKU.720p.BluRay.x264-DOKUMANiA" (13: Permission denied)
Jan 04, 2021 17:48:06.367 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Die.groessten.Fluesse.der.Erde.S01E03.German.DOKU.720p.BluRay.x264-DOKUMANiA/Sample" (13: Permission denied)
Jan 04, 2021 17:48:06.368 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Discovery Atlas Australia Revealed" (13: Permission denied)
Jan 04, 2021 17:48:06.368 [0x7fdfa28e6700] ERROR - [Notify] Failed to add watch for "/volume1/Media1/Dokus/Eaten.Alive.Das.Anakonda.Experiment.GERMAN.DOKU.720p.HDTV.x264-OWG" (13: Permission denied)
You notice it can see part of it but not all.
Read & Execute for directories
Read for files
These can be set in file station.
“Apply to this folder, sub-folders, and files” option.
File: Plex Media Server.log, as it starts up
yes I restarted after it closed down…
I set the permissions, the extended permissions and even tried the script for resetting the permissions.
Now i did all folders and subfolders manually again.
Then updated the Server to Version to PlexMediaServer-1.21.1.3842-b0c7a97d9-x86_64
Plex service is still stopping. Here is the LOG
Just crashed again after reconnecting the shield client. Heres the LOG
I uninstalled all updates of the plex client on the shield tv and it seems to solve the crashing when connecting. This seems strange. Is it possible that a bug in the latest android Version is causing this?
There are quite a few reports regarding 3830.
Has anyone retested with the hotfixes applied in 3842 ?
3842 is currently running on my syno.
Regarding these apparent Android-induced crashes ,
please go to Settings - Server - General - Show Advanced.
I will forward to Engineering immediately.
So I will update the shield client to the latest version again to force the error - correct?
Whats the dmp file?
Anything you can and are willing to do to force capture the error,
Including document the Steps To Reproduce,
Please do so.
It makes their job easier if this is 100% recreatable.
(Also need android version and device iinfo please)
Trying to recreate with 1.21.1.3876 - no luck so far.
But HDR delivery to the TV is now gone with that version… HDR content is played but the HDR mode is not sent to the TV as a command. So the TV stays in normal mode resulting in dull pictres.
SW HDR will work – unless the CPU is so weak it can’t do it.
I am going to need Log files ZIP capturing what you assert.
I am not seeing this complaint from others (caveat - yet )