Server Version#: 1.18.1.2019
Player Version#: 4.12.2
As with the previous update (1973), hardware transcoding (with a GTX1060) immediately causes PMS to crash on Windows 10.
Logs attached.
Plex Media Server Logs_2019-11-12_14-37-01.zip (1.5 MB)
Edit to add: Rolling back to 1.18.0.1944 fixes the issue.
I just got home to see PLEX updated the 1.18.1.2019. I immediately turned HW Acceleration back on and tried playing a title to only have it crash right away again.
Turning HW Acceleration back off allowed me to then play the title again. I’d really like to wait and just get a fix through an update instead of rolling back, but as far as I can tell, they haven’t even acknowledged that there is an HW transcoding issue.
I mean, at least it plays a bit, but my i7-3770 struggles to do several transcodes at once.
Fingers crossed.Plex Media Server Logs_2019-11-12_16-00-30.zip (4.4 MB)
Yeah, I’m just sticking with 1944 for now, but I had the same issue with 1973 (where several people reported a HW transcoding problem, but Plex never acknowledged it).
Unfortunately, I have an i5-4570T, which really struggles with software transcodes, so I’m a little better off sticking with a working build that can use my GTX 1060 haha.
Hopefully they’ll get a fix out soon!
My Plex Media Server v1.18.2.2029 on Windows also crashes with Hardware Transcoding Enabled.
Transcoding triggered via *.ASS subtitle files, or reducing video resolution both will instant-crash Plex Media Server.
I have both a discrete GPU (ATI R9 290) and an onboard Intel HD 4600 (desktop).
I’m not sure which GPU plex is trying transcode with.
Disabling Hardware Transcoding will let me play & transcode the videos without crashing for now. But of course, this is a heavy burden for my desktop CPU.
As an option - and this is an option, but not feasible for everyone, there are some great NAS devices out right now which have came down in price. When I built out my current virtualization server, I did it with a Dell PowerEdge R710.
They are available at an outstanding price on Amazon presently. The downside is the monthly power cost they’ll run you to keep online 24/7. But they are extremely customizable and they give you more CPU and memory support than you could ever need. With a little bit of Wake-On-Lan magic you can make the power cost manageable though.
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