Server Version#: 1.23.4.4805 Player Version#: I just updated to the newest version of Plex media server in my Synology NAS and then I try to add a tv show. But Plex scanning only scan the last 7 episode of the tv show even tho it is 16 in total. All the name are the same except the episode # are…

[image] 6bnfbb7g95_privaterelay_appleid_com: I’ll buy you a coffee That’s a nice offer, but unnecessary. Pay me back by helping out somebody on the forum. That helps the entire Plex community.

That is really nice of you okay I’ll try (I’m kinda new to Plex) oops. Also, I tried to watch Loki and other show but it won’t play. It let me watch the movie but not to show

It might be a file permission problem. You’ll need to login to the Synology and make sure the user Plex has read/write permissions to /volume1/benthien2007/ (or the correct name for the shared folder holding your media). Edit: If your movies are also on /volume1/benthien2007/, then plex has acces…

I checked and it say permission is read and write.

Any solution you could think of? I felt like Plex broke down after a server update (applied for me only). I was using Plex normal but its weird after update. Also sorry for the late respond, I have to prepare for dinner.

Go ahead and set them anyway. Synology can sometimes forget permissions. Open the properties → permissions page for the Tv folder, click the box next to “Apply to this folder…”, and click OK. Synology will then set permissions for the folder and everything it contains. I ducked out for dinner …

Wow fast reply. Still play back error. Btw are you a Plex employees?

I’m not sure why things are not working. Pull another set of log files and attach to the thread. Maybe they will show what is happening. Ninja = Plex user like most others on the forum, but with moderator access. Employees have “Plex Employee” by their name.

First of all, you deserve more than just Ninja. You deserve like super master ninja second of all, here is my log. I also wonder, I understand nothing reading the log, how could you read it lmaoo. Plex Media Server Logs_2021-07-14_20-12-21.zip (3.3 MB)

wut, it work using vlc at my Mac. Weird.

PMS not scanning TV shows

Plex Media Server

anon18523487 July 15, 2021, 8:37pm 76

When Plex scans your files, it adds a hint to it’s own internal database to help identify that file. If you rename your file, that same hint gets reused so it may not change what it got matched to. The Plex Dance removes this information from the database so there is no hint to reuse. If it wasn’t working. you may have missed a step.

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PMS not scanning TV shows

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