I updated to Version 1.23.4.4712 now pre roll will not work unless trailers are set to at least play 1, my other server Version 1.23.3.4707 plays preroll with “show trailers” set to 0

I can also confirm that my pre-rolls are not working with (1.23.4.4712) Linux version. I didn’t notice this until I watched a movie this weekend and wondered what happened to my custom pre-rolls. Nothing has changed on my server other than updating it last week to the current version. I hope the …

Can somebody confirm positively or negatively if new 1.23.4.4755 fixes PreRolls?

Nope the issue is still there. The pre-rolls do not play before a movie with version (1.23.4.4775). I don’t think any devs have confirmed this issue, so until they can confirm it, I don’t think it’s on the list to fix.

Roll back your updates to 1.23.2.4600 and it should be working again. I’m personally not updating my Plex from that version until I know that they’ve fixed the PreRoll issue.

You can go to 1.23.3.4707 and they still work.

I was going crazy trying to figure out why all of sudden this stopped working. Only fix is manually setting it in the app. Will try to downgrade

Is pre-roll issue fixed in PMS 1.23.4.4805? my new topic about this issue. Is Preroll & Remote Access working with PMS 1.23.4.4805?

No preroll here. Using Roku preview latest with preroll only option selected under experience.

I checked using another system to see if it works with the new update: 1.23.4.4805. IT DOES NOT!! Even played around with the trailer settings. PreRolls just won’t play. If you change the number of ‘Cinema Trailers to play before Movies’ to 1, it plays just the actual cinema trailers and not the…

Pre Roll no longer working Version 1.23.4.4712

General Discussions

BigWheel July 12, 2021, 10:28pm 26

it is not fixed yet. Looks like they are trying to get it fixed in 1.24.0

Prerolls Quit Working

Topic		Replies	Views
Pre-Rolls Broken Plex Media Server server-windows , server-linux	21	749	November 2, 2021
Prerolls Quit Working Plex Media Server server-windows	93	3088	May 11, 2022
Is Preroll & Remote Access working with PMS 1.23.4.4805? General Discussions server-windows	19	454	November 2, 2021
Plex Pre-roll's not working after Upgrade General Discussions	11	352	October 29, 2021
Pre-roll not working (v. 1.28.2.6151) Plex Media Server server-synology	4	95	December 18, 2022

Pre Roll no longer working Version 1.23.4.4712

Related topics