Server Version#: 1.18.9.2571 Player Version#: 2.53.0 A few days ago I discovered that I was unable to connect to my Plex server from the Plex app on my phone, an LG V30+. The Plex app could still see my server but could not connect to it, when ever I try to connect it says “Unable to connect to Si…

went into settings and allowed Plex through the firewall. There was already one rule present only for plex but only a port, not the actual program so i just added another and selected the program exe [image] Plex still says not available outside home network but it IS working on my phone via 4G so…

I had the green tick for around 3 minutes and then it dropped back to not available. [image] Jinglz: Seems the only viable option that has worked for some is to roll back to a previous version. I haven’t tried that yet but I’ll try it and see how it goes. I’m running through a docker contain…

Tried rollback to various other ones 1.16/1.17 still has the same issue here and as previously mentioned its not only windows servers its synology/qnap/android as well that cant connect reading through other threads

[image] plexmongrel: gear router, I don’t even know HOW to roll back to a previous version if I wanted to. The only op It is actually an uninstall and then install old version, not any menu item that says “roll back”. Stop the server, uninstall, then go to the folder %LOCALAPPDATA%\Plex Medi…

I keep loosing the green indicator for remote access, but all me remote users have had no problem. I test it with my phone (turn off WIFI) it works. Think it’s just all the internet traffic… slowing the API calls home…

I added a reply in another stream that aligns with this one. This is what I posted. [image] Remote Access Constantly Appears To Disable Remote Access Server Version#: 1.18.9.2578 My experience has been identical to that described by @Specimen1334 , with the following exc…

To reliably determine whether your Plex server is accessible externally, use YouGetSignal’s Port Forwarding Tester. and enter your Plex port (default 32400), or your own custom port if you have one set. Do not use Plex’s “Remote Access” page to determine whether your server is accessible remotely, …

@Chritipa , Thanks for providing this info. I just checked my server to confirm that the port forwarding is working as expected. It appears to be. I’ve blotted out my IP address, for obvious reasons. I agree with you that there is a problem with Plex’s Remote Access. This appears to add additio…

I would also recommend using the external plex.direct domain name for your server to check whether the port is open as part of the port forward testing rather than using your external IP or a dnyamic DNS name, as this will validate whether remote clients are being directed to your server and can acc…

I am having the same issue. No issue for over a year, then all of a sudden remote clients couldn’t connect. No changes to router, port mappings etc. Running in a docker on UnRaid. It will work for a little while, then it will die again.

Remote access failure

Plex Media Server Remote Access

pguest099 March 31, 2020, 4:36pm 42

I added a reply in another stream that aligns with this one.
This is what I posted.

Topic		Replies	Views
Remote Access connects for about 15 seconds then disconnects Remote Access plex-web	431	21096	May 15, 2025
Remote Access - Says its working, but it isnt Plex Media Server server-windows	96	4612	December 21, 2018
Suddenly Remote access isn't working - Outside network appears and then fails Remote Access server-windows	91	6037	May 5, 2020
Cant connect to Plex outside local network Remote Access server-windows	142	3296	June 20, 2023
Remote Access shuts off General Discussions	72	170	January 16, 2017

Remote access failure

Related topics