tom80H
June 24, 2023, 3:10pm
4
majury1981_gmail_com:
If I disable and then enable remote access it will show that remote access is working for a few minutes, and then will switch to not available outside your network, and if I tick manually specify public port (32400) that will work for a short period before switching to not available, clicking retry will also temporarily show remote access as working.
That’s due to Plex displaying a „green“ remote access status indicator while it’s attempting to verify if remote access is working. Based on your description, your remote access setup isn’t working, period.
Have you already checked the common troubleshooting steps?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much.
First off… there’s a dedicated support article on troubleshooting your remote access . I strongly recommend you have a look at that.
Find below some additional remarks on how to troubleshoot your remote access setup.
