These documents may help:
Remote access is never working. That is Plex trying to enable remote access then failing.
Verify the port forwarding statement in the BGW 320 exists and points to the correct internal IP address.
Info on port forwarding with BGW 320: Changed ISP - No Remote Access with AT&T BGW 320-500 - #3 by FordGuy61
How and where is the server connected to the network - wired/wireless, BGW320/TPLink, etc.?