tom80H
7
That depends on what’s actually going wrong, e.g. did you succeed in setting up the port forward on your router and configure Plex accordingly.
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to troubleshoot remote access issues.