Remote Access

[mo_malek007_gmail_com]

Server Version#:
Player Version#:

Recently my sever is acting up. Since creating it, I’ve never tapped on remote access
Recently it’s giving me an issue with picking up a connection and it keeps failing
Many of my users cannot access my server
This is the first time in 2 years
Those who can, connect “indirectly” and have super slow download speeds - in the kbps

Has this happened to anyone?

[tom80H]

Could be a change by your ISP or your router configuration…

The Basics of Remote Access Troubleshooting

When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated support article on troubleshooting your remote access. I strongly recommend you have a look at that. Find below some additional remarks on how to troubleshoot your remote access setup. Review your internet access / remote access configuration It’s good practice to review if Plex gets the correct public IP address…

[mo_malek007_gmail_com]

Thanks Tom
Appreciate your response

I am probably one the most technologically challenged humans when it comes to tech! Will give the below a read and try