Reset Plex Movie Agent? ("Plex Movie" does not pull Metadata for any Movies)

Plex Media Server NAS & Devices
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@raptor567 said:
@ChuckPA

regarding the names?
/Media/Library/Thor (2011) [1080p]/Thor (2011) [1080p BluRay].mp4
The directory is for the grouping. The file name matters. Underscores are not reliable. That’s why all the renaming tools are strict about it. PMS shouldn’t care but with no metadata, let’s start with what’s known to work?

I have the files renamed per the example above, but again the issue occurs to ALL media in my library, not just this test file. I retested without underscores and the results were the same.

Plex Movie Agent immediately returns no matches found. Its acting as if it’s not even going out and performing a search.

Did you Plex Dance the movie? (Move away, update library, empty trash, clean bundles, move back, update library) Renaming isn’t sufficient for the files. If “Update my libraries when changes are detected” then you’re in better shape because naming the file modifies the directory. PMS is sensitive to directory changes (when enabled)