That always was possible. On the old interface though you had the additional possibility to just hide it (even only on some devices) and head to it once you want to use it.
Hell yes! On the old interface I could pin and sort libraries differently on different devices.
Removing that customization is a âfeatureâ nowâŠ
Here are main pain points:
Episode titles do not appear when browsing in the bottom panel. It only says âE1â, âE2â etc..
No theme music; even banner etc sometimes does not work
Remote freezes randomly⊠forward, reverse etc are unreliable
A âseasonâ icon before 1st episode is even more confusing & it freezes interface - may be put it at the end of season.
Fonts look different and seems to stress eyes more than the older interface.
simply put, new UI is just too many clicks for server users - horizontal library menu is might look like other streaming services but its just confusing - it auto-hides, it only shows few items at a time and overall requires 5-6 times more clicks to navigate to.
Just bring back the old left click menu for libraries-menu and that itself will solve most of the frustrationsâŠ
Also changing users is such a hassle. All relevant UI elements are so small that it needs telescope⊠LOL!
See overall its clear all these UI changes are to make streaming users more happy.. but that does not mean server users have to suffer. Its your choice if you want to make investors happy or users happy⊠Anyways despite having a lifetime pass I am moving on from Plex.
A new interface. One too many.
First it was on mobile.
Then it hit RokuâŠ
And whatâs next â FireTV? Chromecast? The goddamn smart fridge streaming movies?
Slow-ass, broken, messy menus â built for zombies,
not for real people.
This isnât an upgrade.
Itâs an insult.
A slap in the face to those of us who spent years building our digital sanctuaries.
I donât have some cheap-ass hard drive from a corner store.
I have a data center.
Two petabytes.
Yeah â 2,000 terabytes of films, music, series, memories, culture.
Stuff way more valuable than whatever bullshit you dare call âcontentâ.
And now?
Now you expect me to start over from scratch?
Reconfigure Emby? Rebuild all my Jellyfin by hand?
Because some marketing âgeniusesâ decided it was time for a UX ârefreshâ?
PlexâŠ
You used to get us.
You were one of us.
But now? Youâre just another digital dictator.
You force updates down our throats,
You change the rules mid-game,
And you donât listen.
Youâre deaf to your own damn community.
But let me make this real simple for you:
I wonât bend.
And if I â with two petabytes of data â can break free,
Anyone can.
All it takes is one word: NO.
No to the absurd.
No to the bullshit.
No to being forgotten.
The auto industry giants crashed because they forgot who was behind the wheel.
Youâll crash too.
Because you forgot who keeps your platform alive:
We are way more than you think.
We are everywhere.
We understand.
And most of allâŠ
We donât forget.
âV
why would you redesign a perfectly fine app that was easy to navigate and had perfectly fine functionality to this piece of crap.
Good point - since Iâm pretty much switching to Emby, I was thinking of getting a lifetime pass, but for now might just keep paying monthly to help keep them going. Iâd consider doing that for Plex but I think that time has passed with their decisions.
New version of Plex Roku app is terrible and difficult to navigate. It goes against all other sidebar streaming app navigation. Need to go back, or old version offered as a classic app to install and let the installed downloads prove which is better. No reason to change it at all.
5 days of no response from Plex to this group. Tell me again that it is because they are all out of the office for the weekend.
No, they are actively ghosting us now.
Theyâve popped in here and there but itâs âPlex Pro Weekâ so McWanke is definitely busy.
Who even did your beta testing? The general response is largely negative, surely one of the testers would have had a similar note . There was nothing wrong with the old layout and very easy to navigate. My family is struggling to find anything now. Please try explaining your UI with my elderly parents
Tell me the new UI rollout was timed to give them an excuse to ignore the users long enough that the anger might die down without telling me in those words.
I understand this is part and parcel of software development, but a bug this big should never have made it out of testing channels. There was a problem when a user didnât pin a library and after the onboarding he was met with a black screen. No message, no greyed out menu, no empty state, no call to action to fix it. This new experience has a really amateurish feeling about it, half baked, rushed. My guess is the team are either understaffed or this was planned on a whim, because there is no other way to explain the areas of negligence around QC.
One good thing Iâd say is the reported bugs are getting fixed but itâs getting harder to report them with the amount of complaints threads.
Not sure where to post this, never posted here before. Wondering why PLEX leadership decided to absolutely ruin the UI with the new horrific âuser experienceâ? I mostly access/watch PLEX via ROKU but assume the new experience was forced upon all methods of access. So hard and clumsy to get to all my libraries. I am able to navigate and find them, but my users said the new UI is so bad, they no longer want to bother with it. I am so upset at the UI now absolutely RUINED! Please put it back the way it was.
I started a vote option to let Plex know you want to go back to what works. Vote for Plex classic!
My theory is that they wanted to make it look just like Netflix so when Plex has a buyer lined up they can show off how modern and âlike-Netflixâ it looks to the prospective new owners. I believe the new UI wasnât supposed to be usable, it was supposed to look good at an aquisition meeting for people who donât have any interest in using the service.
Hell they probably have already signed the paperwork to be sold and itâll go through as long as they hit every target window for each conditional. Such as update X by Y date. Would also explain the deadlines being so tight that Plex cannot budge.
That would also further explain why customer facing support are regularly acting like theyâre scrambling around barely able to help anyone besides âyeah we can pass the message along.â The goal in that case (if Iâm right) isnât the customers anymore, itâs about appeasing the new owners while operating leaner than ever so the deal doesnât fall through.
Will add my voice that the new top menu is terrible and takes twice as long to navigate and find anything. Been using Plex on Roku as my only way to watch TV and Movies for the last several years. The side menu was so clear and clean and by far the easiest way to navigate my library. It really is Windows 8 all over again and doesnât work for 99% of the users out there. My hope is that it returns, otherwise I will start looking at competitors because this really is abysmal and looks as though it was designed by someone with no idea of how to design a menu.
Plain and simple, the new version is not intuitive. Itâs a good example of fixing something that wasnât broken.
As bad as the new âupdateâ is, I could possible learn to live with it if my âContinue Watchingâ did not disappear. All thatâs on the home screen right now are recommendations that Plex is trying to force down my throat so that it gets advertising revenue. This is happening on multiple Roku devices, and any amount of restarting them or the server doesnât fix it. Iâve dusted off my Jellyfin server and am going back and forth between apps to watch things until I get Jellyfin exactly the way I want it to be. Weâll see what Plex does in the meantime.
I donât think Iâve seen anyone mention this issue. Plex is highlighting episodes as it marks them âwatchedâ, ignoring your currently highlighted episode. Steps to reproduce:
