Okay, so i’m having a weird issue. Using the official plex docker image on Unraid. Added a show called Transformers - War For Cybertron Trilogy. All episodes are named according to proper naming schemes. Naming is being handled by Sonarr, Episodes are named as such: Transformers - War For Cybertron Trilogy - S01E01 - Episode 1 WEBDL-1080p Proper. “Episode 1” is actually the name of the first episode. This problem also persists if I remove the “Episode X” from the filenames
The show has 3 seasons with 6 episodes each. When I add the show to the show directory with all my other shows plex shows 6 episodes in season 1, 6 episodes in season 2, but only one episode in season 3. If I tell it to scan the library it will remove the last 5 episodes from season one, leaving the first episode there, and then find the missing 5 episodes from season 3. If I scan again this happens again, just in reverse, it finds the episodes it lost from season 1 and removes the ones from season 3.
I have tried removing the files from the directory, cleaning bundles and emptying trash, then readding the show, and same problem.
I have tried rolling plex back to a version from 6 months ago and doing the same, with the same issue.
I have tried to fix match, but Plex is correctly matching the show.
Any thoughts would be really helpful, I am at my wits end trying to figure this out. This is my first time posting about an issue here, so please be patient and let me know if you need any kind of logs or anything. Thanks.
P.S. it has been doing the same issue with Ghost in the Shell Stand Alone Complex, but instead just removes or adds all of season 4 when I do scans.
here are the Media Scanner Logs that show the behavior im talking about
It shows that its finding “auxiliary files” for season one “Siege”. what does that mean? its not doing it when it finds the season 3 stuff in the log. it says it finds 0 for that season…
No change. same behavior. I am open to changing them to all be a different show, but sonarr doesn’t see them as 3 shows, it wants them as one, which is why I wanted to have them be one show.
Yes, its pointed towards the TV Shows folder. Are you on a docker image? Thats interesting that its working for you… What are your episodes named exactly?
So i booted a test server on my desktop and it works just fine with my naming and such from sonarr, with default show order… not tvdb, sooo i dont know if that is going to fix it on my server.
for the log, what do I need to do to get the issue to show up in the log? do the whole thing of adding it and watching it break and then download the debug log?
I think this is my debug log. I have enabled the debug thing after clearing trash and doing the dance stuff, then after enabling debug, I readded the show, scanned, refreshed metadata, and same issue.
Its so weird to me that this works just fine on a windows server but for some reason is breaking on a unraid docker image…
Okay, do I need to do anything to make that happen? or do they trawl the forums normally?
I do also have a friend who has been seeing similar behavior, but other then knowing that they have seen the problem, I don’t know anything else about what’s been happening with them and their issues.
Sometimes very similar symptoms can have totally unrelated causes for stuff like this.
I can’t say when but someone will come by. If you know of an employee who can help you or has, you can always put the “@” symbol in front of their name and that notifies them
