– Choose the Plex Claim Token option
– Click the “Get Plex Claim Token” hyperlink
– A new tab opens
– COPY that claim token
– Return to the installer page and PASTE the claim-xxxx token into the box on the form
– Click NEXT NEXT DONE and allow it to install
It will take a few seconds longer but will then confirm claimed to your Plex username if successful
Great, thanks for the directions, I’ll give it a try. I just want to make sure of one thing. By choosing the “keep all existing files” I won’t lose all my playlists, collections, thumbnail posters, etc. Correct?
On Synology, the program files (raw pms itself) are stored in one area (@appstore).
Your server (all the metadata and databases) are stored in the Plex share (DSM 6) and PlexMediaServer share (DSM 7).
Uninstall - KEEP means to only remove the program files and keep all the server’s data files. I don’t touch the server data.
When you next install, it’ll find the server data sitting there and use it as-is.
You’ll notice there’s also an ERASE option.
That ERASE option would delete the server data.
(Use that if you want to completely start over)
