Server missing - unable to setup new server, configure new one, etc

Server Version#:1.30
Player Version#:4.87.2
Upgraded to latest greatest…now my server is missing. I can see a friend of mine, but not mine.
I uninstalled, rebooted, re-installed…Nada. It ask me to login, I login with my pin, but only see his media. No where do I see the option to setup a new server, install, configure, reconfigure, etc.

My library of movies, music are all still intact, same locations…its like I am blocked or something…very odd

Can you still see/access your server using its local IP address (or http://127.0.0.1:32400/web if you’re on the same machine)?

Thanks Tom80H…Nope! I see my list of users, (including me…pin is set), I choose mine, login with pin…then bam…none of my libary…just his being shared.

Might be worth trying this procedure…
https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/

Thanks Tom…that really help a little bit. Now have to claim server…way more progress now than before.

Tried to claim it…then said Sever Denied or something like that…now back to same issue before…trying it again.

2 posts were split to a new topic: Ubuntu server gone

Try this: You need to reclaim your server, but don't dare to touch the Windows Registry

WHen I wipe out Reg settings…reboot, then look at settings…I can see my server name listed- I hit the Claim button, then I get SERVER DENIED message…then whole thing goes away. Ughhhhh I am hating PLEX right now. I cant seem to figure this thing out. I cant even create a new server…so dang frustrating. You cant call Plex directly or I cant find a number. HELP!!!
Can anyone assist me directly? I’m leaving for Germany in three days and need to get this fixed.
Please someone dm me at mcsims@gmail.com or I can call you, etc.
HELP!!

Did you try option 1 in the link I provided?

Hello Dane22…Yep…ran that app…Nada…no change:

Enter credentials to the right, and press the button
Start login towards plex.tv
Start login towards plex.tv
Start login towards plex.tv
Logged in okay
Logged in okay
Got a claim token
Logged in okay
Got a claim token
Got an exchange token
Updating Registry
Registry updated
PMS Not running
Locating PMS Install directory
PMS has been started
All Done

Hmmm…

According to our records, the server named Simm**** was last seen 31 min. ago, but is however not published!

So when browsing to it, on the server it self, and in an incognito browser tab, did you go to: http://127.0.0.1:32400/web ?

Std window / Incognito window - app itself
This is all I see

Please export this registry key:

HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server

Then DM me the file

Hello Dane…checking to verify you received the exported registry file I uploaded.

Dane did a really good job of getting me fixed. This forum can now be closed.
Thank you.

I’m having this same problem on a linux/ubuntu headless server.

more context in a reddit thread i made https://www.reddit.com/r/PleX/comments/yyivep/after_a_few_years_of_zero_downtime_suddenly_plex/

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