This comes up occasionally and seems to be the result of simultaneous scans for new items.
Server Version#: 1.19.2.2737
Player Version#: 1.9.0.1203-00f2b4d9
I use an application (Sonarr) that automatically uploads my series to my hard drive and sends a message to plex when new media is available. The problem with that is that when I enable Scan my library automatically, plex will sometimes detect a change in my library and sometimes not. That’s why I enabled an option in Sonarr that sends messages to the server and informs him of new files on my hard drive. This can lead to fake dup…
Server Version#:1.19.4.2935
I know this has been an issue in previous builds but since updating to the latest beta, I’ve had issue with the scanner detecting 2 files with the same name and creating duplicates even though the naming is identical as shown in the pictures.
[duplicate] [plex mediainfo]
I’ve looked at all my settings and nothing has changed but recently updating the software. The only way I’ve been able to correct it is doing the good ole Plex Dance but that takes time when almos…
Server Version#: Version 1.19.3.2764
Player Version#: Web 4.33.1 (but also experienced on Android)
(If I can pull any logs to assist with diagnosing this, please point me to a guide that explains how to get them, thanks.)
Issue: Sometimes I have music tracks that Plex sees duplicates of, and other tracks are just fine. I’ll include some pictures for reference. The tracks that Plex duplicates link together extending the track length and repeating the track for each number of duplicates t…
Possibly this is due to automatic scans being enabled for the library when new items are added and external scans being initiated by some other tool. You may be able to correct the problem using the Plex Dance .
Also, going forward, you may want to ensure that library scans are only initiated from one source.
