Can you clarify the “different issues”?
Interested observer at this stage as haven’t done the disastrous so-called “upgrade”.
I have the 2017 Pro model with the 500GB SSHD that I’ve replaced with an SSD.
Thinking I may stay on Shield Experience 8.2.3 for quite a while longer based on this thread!
Use network storage for your music collection, or simply format an external drive as fat32. That should work around the issues. A music collection alone shouldn’t be a big issue here.
Hmmm, I just bought a Google Chromecast with Google TV for my 2nd TV.
This was recommended to me so I could;
I’m a newbie with networking so I was going to follow the set instructions to install PMS.
If the recommendation is to steer clear of PMS, what’s my alternative?
Hello,
I am sorry if I have missed it in one of the previous posts but is there an official statement from Plex team that they know what is the issue and are preparing a regular update to fix it? Ideally with a rough timeline?
I understand changes in Android permission policies are pain for all developers but I am Plex Pro user, and I am paying for product I cannot use. And I do not want to be left with a sketchy hotfix based on APK sideload thats not a legit solution for me.
Again I am not pushing for fixed date or adding insult to injury but I just need a clear information.
Thank you.
Plex knows there is an issue, if they knew what the problem was, the timeline would be known and it would be fixed. Since the solution isn’t known, there is no ETA given.
It’s a shame this topic is marked as “solved”.
Ouch! Yeah, they really should learn to “read the room” better!
I’d stay on 8.2.3 for sure (remember to disable automatic updates if not already).
Have a look at the various issues on this forum and the Nvidia forums directly relating to your device of the top of my head the instability of external drives is the main issue on the 2017.
There are many changes with 9.0+ that don’t really bring you any benefits but caused issues from both Nvidia’s and Plex’s end so monitor these forums and be sure several members confirm the fix is working with external drives for a few weeks before updating.
In my opinion, you’re actually not really missing anything from what I have seen with the update anyway.
I think there is a bit of confusion with where Plex Media Server stores the “media” and the “data” (database, metadata, blobs etc).
I use the Shield as server with external USB drive formatted as “removable storage” but due to a large music library the metadata takes up easily 1TB drive.
FAT32 is a old filesystem with many limitations and more susceptible to corruption thus not an idea option for large files and databases.
The media files i.e. music, movies, tv shows are stored on a 22TB Synology NAS connected via gigabit LAN - no storage issues there.
I mentioned earlier why I marked the solution but guess that post got lost. I’ve added a note to the top of that “solution” comment.
I missed that explanation somehow. That makes sense. Thanks for keeping on top of the comments here.
Only pain remaing is the hw transcode… running android 11 with 2 hotfixs from nvidia and pms version 1.25.3.5410
Disabled hw transcode in settings until this gets fixed…but with no eta for it… during the weekend i will revert pms to 1.24.5.5173 … from what i ve seen here hw transcode works in that version right?
A post was split to a new topic: Playback not starting- spinner
I tried something slightly different this morning.
Instead of opening up Plex to see if that was “frozen” I opened the device settings to look at Storage.
As soon as I selected the menu item for Storage my Shield device locked up.
I had to remove the power cable to recover.
I’m still not certain what’s happening, but in my mind this points at an issue with Shield and (external) storage more than anything PMS specific.
–
I’m not sure if it’s useful but I’m using: Toshiba 4TB Canvio Portable Flex (HDTX140ESCAA)
In attachment my logs after once again server crashed after manually scanning…
Stopped the media server on shield, restarted… no result. Had to reboot the shield to get the server back up.
Also still: plex doesn’t automatically see anymore if i add a new folder and files on one of my disks… so i have to do a manual scan.
How long does it take to finally get a real solution… it’s really screwed up now for several weeks.
Increase investigating manpower!
Plex Media Server Logs_2022-01-27_12-38-27.zip (2.7 MB)
I had all of the problems listed at the beginning of this thread after the initial install of the 9 (not so great) experience. I have applied both hot “fixes” and side-loaded the PMS apk. After the apk and hot fix one, everything started working with the exception that I still could not point the PMS to external storage. I installed hot fix 2 and everything continued to work the the same exception, never could get the PMS to successfully point to the external storage. This wasn’t a big deal because I had no problem watching any of my stuff (over 800 movies and several complete television series) both on the Shield and remotely on my PC/iPad. Having said all of that, I really don’t even know what the external option really does as all of my programs are on an external drive and the Plex had no problems playing them even though it was pointing at internal storage.
I had not go in to plex for a couple of days and now I have not been able to get it to work for the past couple of days. Not sure what happened, but now I get an error that there is no internet connection (which is false) and to retry, but that never works. I have tried to go into setting to check the server status, but when I scroll down to the server, there is nothing beneath it - the option to turn on/off has disappeared.
Is there any solution to my problem out there? Any help will be greatly appreciated…The real fix would be nice as well.
Thanks
There needs to be a note at the top of the instructions for users with NTFS formatted external USB drives specifically saying there is no fix at the moment for Shield USB drives becoming unresponsive resulting in the device’s power having to be disconnected eventually causing PMS to not start - rather than making them jump through the hoops only to find out this the hard way.
Noted and done.
Any news on a PMS HW transcoding fix, apologies if I’ve missed an update?
Waiting…
I now have a PMS beta update option in the play store. My PMS seems to be mostly working at present so I’m going to hang fire. Anyone else installed?
