Still can’t write to my external NAS. I have checked the allow access setting in the PMS on shield. still nothing. I did do a reboot and got the 9.0.1 working without write capability. It seems so finicky. .
I presume you have your external NAS not connected directly to your Shield.
But as a network share on the same network as your Shield.
You can add the NAS network share as a network share in Shield and then use it in PMS to choose the correct path where you Movies, TV-series, Music, etc. are stored.
This is how i have setup my NAS.
That way i have the normal full read/write access to my NAS shares where my Media is stored.
And can access those from the PMS to watch or listen.
Were you able to record?
If you mean recording from Live TV & DVR, yes works fine.
Have recorded now 2 tv-shows on Dutch television.
The fix has been there since Hotfix 1
That is not an issue I have seen.
Crashed again overnight.
It seems to last 2-3 days at most, then I need to reboot.
Of course transcoding is still not working properly, and downloads are hit & miss.
Would my log help the devs?
That information is only partially correct - Hotfix 1 has enabled the external drive to be seen by PMS thus enabling us to move the data for PMS from Internal (System) to External USB Drive.
The problem which @meme1337 and others describes perfectly is the crashing of Shield after 2-3 days of PMS running on external drive.
Can you confirm that after 2-3 weeks of 5-10 members reporting the same issue as described by @meme1337 and many other members of this forum post, no one from Plex has picked up on the issue?
I would say out of the 1106 posts here, a large percentage post about this exact issue of “Shield (2017 and maybe others) freezing after a 2-3 days when PMS data is moved to external USB drive” since Shield Experience update.
If no one has, please ask a dev to do a basic test
- Get a Shield 2017 16GB
- Connect Shield to NAS device via SMB (ie Synology NAS)
- Enable PMS and populate with decent size library (1000 movies, some tv shows and lets say 100 albums - allow indexing to complete.
- Connect a USB external SSD like the Samsung T5 (not a USB thumb drive) to Shield
- Move PMS to external drive using PMS move data wizard
- One move is complete, start using Plex as per usual, all will work as normal but in 2-3 days you should see the Shield slowing down to the point you can’t even navigate to the settings menu to restart it.
- At this point you will need to disconnect power as there is no other way to restart the Shield.
- After your Shield crashed 2-3 times and you pull the power plug, your PMS will eventually not start at all - in Plex > Settings > Plex Media Server you will see the 2 icons missing.
- There is no way of repairing this and you’ll have to start again unless someone has discovered some trick.
If I missed some steps or didn’t get it right I’d invite anyone to update those steps to replicate this issue.
2 Likes
Yes recorded several prgram and played back. I have m.2 plugged into shield. No problems through the night. System seem slugish skipping forward.
@anon18523487 here is a small number of members who reported their Shield freezing while PMS data (not media) is on external USB drive so surely I’m not dreaming it up!
@sleevelessjoejohnson_gmail_com
@rayanthonysouth
@Jimmy_Hendrixx
@jester7677
@nunomlucio_gmail_com
@TYRANTII
@dsmodr
and that was just what I found in the last 6 days.
Add me to the list
1 Like
Mine also freezing every night with planned task.
Without planned task it keeps running……
1 Like
The NTFS and exFAT filesystems are still buggy and will crash Plex and eventually the Shield.
This has also been confirmed by NVidia. That is still a bug with Android 11 as far as i know.
Check the issues still open on the NVidia site:
While using external hard drives with NTFS format which do continuous reading/writing (DVR type applications), the drive stops working and SHIELD hangs and needs to be rebooted. This may also apply to exfat as both file systems are served by Paraon but likely does not apply to fat32 which has built in kernel support.
Using FAT32 filesystem on your external USB drive works fine, at least for me now for over 6 days without any crashes or freezes on my Shield Pro 2019.
3 Likes
Yeah, my PMS won’t even start since hotfix #3, nor write a single log into logfiles (even after I set manually in preference.xml to log debug… 
Prior the version included in hotfix #3 PMS at least it started after rebooting that nice brick.
Paid for a year of plex pass and got to enjoy 2 months of it before nvidia nuked my plex server… really sour taste left from that and all the time I’ve had to spend trying to get it working again.
Never update something that is currently working unless said update specifically addresses a concern or need you have.
2 Likes
Mee too
Where have you seen this?
Plex Media Server has been DOA for me since Update to Android 11. None of the three Hotfixes have been able to fix any of the issues. Every Hotfix has actually created more issues and crashes. The NTFS external drives continue to be a big issue and PMS does not detect any external drive. I’ve tried some many drives to no avail. It’s so bad that PMS does not even appear in the Plex settings most of the time.
Exactly what I do as well, and I experience the same issue as well.
