Just noticed that on my two Shield (2019 Pro and 2017) TV Theme Series are not being played.
Further did I notice that when enabling auto playback next Show in a TV Series/Season after the 10 second countdown the picture freezes, music plays on, an after 3-5 seconds the picture continues normal.
Server: DS918+ latest Beta PMS
Shields: latest Beta Clients
Logs from my Shield 2019 Pro:
Shield Logs.zip (31,2 KB)
Hope this can be solved.
Best regards Ekomax
thx for logs
@BigWheel
Hope they help
Best regards
Ekomax
@BigWheel
Did you find time to look at the logs?
Best regards
Ekomax
Hey!
The TV Theme series issue is fixed in latest beta which also bring a new UI for the media details screen.
Is the picture freezing happening every time a new episode starts or was it an isolated case?
@romancamelia
Happens everytime when the countdown is done and new episode starts.
On both of my Shields (2019 pro and 2017).
When i disable the autmatic play for next episode this does not happen.
Will test the new beta when i‘m home frome work.
Sorry for my bad english.
Best regards
Ekomax
@romancamelia
Tested the new Shield Beta client and TV Themes work again. Great work.
But automtic playback of the next episode still freezes a few seconds befor playing.
Somthing else i can do?
Best regards
Ekomax
@BigWheel
@sixones
@romancamelia
Hi, is there any update with the freezing of the video for a few seconds when automatic play of TV Series is enabled?
Best regards
Ekomax
Sorry for my bad english
@sixones
@romancamelia
@BigWheel
New Beta doesnt fix the problem! - Playback of TV Episode automatic after countdown
Any update?
Best regards
Ekomax
@DaveBinM
Could you take a look? No response anymore.
Best regards
Ekomax
I’m noticing this as well. Latest beta 8.7.0.20830-beta
Auto play has lots of weird quirks: sometimes it will play fine, sometimes the video seems to jump way ahead of the audio and then has to catch back up, sometimes it freezes all together and I have to back out and start the episode manually.
It will usually start the first few episodes fine, after that the problems start.
Thx. Still trying to repro. I’ll let it run through more episodes
Here’s a video of the audio and video starting out of sync. Once the audio catches up it plays fine.
https://www.dropbox.com/s/4045dw7g4ljxdn0/PXL_20201003_161639709.mp4
EDIT: Had to put in code blocks to keep the forum from trying to render the video.
@ChuckPa
Could you take a look?
Thx
Ekomax
Any updated infos from plex support yet?
In v8.8.1 the postplay has been completely updated, this should solve the issues you have been experiencing with autoplay. If it’s still problematic with this version, let me know with some client logs and I will do some digging.
@sixones
Same problem as already sent you in a PM
Logs i sent you again via PM
best regards
Ekomax
Since i havent got any feedback from @sixones
i installed last 8.0.xx Version and using old player. now i can watch continuing episodes till its fixed.
Please fix these issuses. (Resolution switching, disappearing Chapter thumbnails, autoplay picture freeze till it catches up with sound)
Best regards
Ekomax
Thanks for the logs, the issue with autoplay picture freezing and not playing the next episode correctly has been improved in v8.10. We’ve not been able to fully replicate the issue, as such I can’t promise the specific issue you have been seeing is fixed.
@sixones
As soon as it arrives i will test it. Hoping…
Thx and best regards
Ekomax
