[SOLVED] Xbox One update cannot find Plex local server

Plex Players Gaming Consoles
1

Server Version#: 1.20.1.3252
Player Version#:Plex for Xbox One 5.1.3.1

Hi All,

Just wondering if anyone else is having issues with the most recent Xbox One update. Noticed that this afternoon my Xbox updated itself and since that the Plex App for Xbox One is unable to find my local Plex server. All was working fine up until the update this afternoon.

Have tried the following:

  • Hard reset of the Xbox
  • Unlink and re-link Xbox

Note - all others devices are can pickup the local server and play content fine.

Anyone else having the same issue or am I on my lonesome :frowning:

Cant access friends shared media on Xbox but can on phone and laptop
2

Thanks for the assist @Plex Team :laughing:

In case anyone else runs into this issue - I’m not sure what changed with the update or maybe it was an update to the app etc. I uninstalled the Xbox One app, still had the same issue.

Went to Settings in the Xbox One app and then Advanced and changed the “Allow Insecure Connections” to the “On same network as server” option.

The Xbox One app then picked up my server.

Note - I have no remote access for Plex, just local so I’m ok with this (for now).

Cheers.

3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.