Server Version#: 1.23.3.4707 on debian
Player Version#:n/a
I’ve got maybe 2-3 dozen movies (out of 2 thousand) that just won’t add, no matter how I rename/move, clean bundles, optimize db, rescan, etc. Other new movies are coming in just fine.
There’s no way to manually attempt to add a movie directory and get feedback on why plex is ignoring it is there? When I click scan I’ve even caught it scanning the files but it doesn’t show up in the library. There’s no .plexignore files involved. Nothing mentioned on the forums has helped so far (“plex dance”, web tools, cleaning any extra junk from file names). Thanks
The movies might not be “movies” at all, but concatenated miniseries. As such, they won’t be getting metadata in a “movies”-type library. Look them up at TheMovieDB.org and see whether they are listed as Movie or TV Show.
Are the movies added as mere “versions” to existing movie items in your library? (use the “Duplicates” filter to find these)
If they are, revert to 1) one subfolder per movie and 2) include the IMDb ID into the folder / file names. Naming and organizing your Movie files | Plex Support
No they are standard movies (the entire lotr trillogy, each in their own folder, star wars ep 2, and a bunch of other random movies) no copies of these appear in plex. Everything gets renamed by radarr so I don’t know why it would ignore these.
Radarr is not a Plex product.
As I understand it, you can tell Radarr how to name files. I don’t know how your naming instructions in Radarr look like.
I cannot give you support for Radarrr.
Here’s something else weird. I did the plex dance on the golden compass and it shows in recently added movies now, and it’s there if i click on it. But it doesn’t appear in the movies list, or in search.
I found it in the movie list under “T” for The, and the file name is shown as the title, not the movie name, despite plex clearly knowing what movie it is based on the other metadata on the page. I think a bunch of the other missing movies are in this same situation. Any idea what could cause this and is there a way to fix it?
You are enclosing the year with square brackets. Doing so will make the year invisible to the scanner.
Always use regular round parentheses for the year.
Your screenshot shows a mistake in your agent configuration:
Go to
Settings - Server - Agents - Shows - TheTVDB
In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under
Settings - Server - Agents - Shows - TheMovieDatabase
Settings - Server - Agents - Movies - Plex Movie (Legacy)
Settings - Server - Agents - Movies - TheMovieDatabase
Afterwards, Refresh Metadata of the affected items.
If your movie library already uses the new “Plex Movie” agent, do this instead: Edit your movie library
go to the ‘Advanced’ tab clear the check mark out of “Prefer local metadata”
Afterwards, Refresh Metadata of the affected items.
Thank you, editing the library settings to uncheck prefer local metadata, then updating metadata fixed most of my issues where the movie was findable in the list but not searchable, and the movie title was just the file name.
I still can’t get it to add Star Wars Ep II in any way though. I can’t find any information in the logs as to why, but there’s so many log files I could be looking in the wrong place.
actually i just refreshed all metadata (it took forever) and it’s there now. so it must have had a local metadata with a name i wasn’t expecting (not Star Wars… or Attack of the Clones…)
Thanks for all your help.
