Some TV episodes are skipping when in Chrome. Firefox, VLC and others play fine

Hello,

I looked on the Plex forums and did google search and reviewed Plex articles on this but am not finding what I need.

I know how to add someone to my Plex to give them library access should I want to. I know where to look at my watch history in the dashboard along with someone I would give access to.

My challenge is that a friend I gave access to lost their information I sent to them to access. I have their name in the account with library access. I have only done this once and it’s very limited access for them. Regardless, I see their name and folders I have given them access to. But I don’t see anywhere how I can edit the name to see the email or whatever I used to give them access.

I’m sorry sorry to ask but what am I missing? Should I just delete their name and start over?

I hope all is well. Thank you again so much for everything you did to help me.