Same Here Please Help
yes thanks for the help
Hi! I have version 1.32.5.7349. Still have the same problem. “Not available outside your network”.
Follow-up: just installed the beta version. still not working
Check your PM
I checked that address again – CONNECT TIMEOUT.
I am seeing a pattern with Windows systems –
I don’t know if it’s because there are more Windows PMS systems than Linux or Mac
but the number of Windows systems with Remote Access problem (or even ability for a manual connection to test) is higher than Linux and Mac
Did Windows just get an update ?
I had what looks like a update on 7/12. “cumulative update for .net framework 3.5 and 4.8.1 for windows 11, version 22h2 for x64 (kb5028851).”
there is a a new update KB5028254.
I think so,
I tried everything I could …
Remote access is on and off all the time, I cant access my server in my home wired set up to my appl tv … what info do you need to debug this?
IF the server can’t be accessed on the LAN (Remote Access is not required for this)
THEN this is entirely a computer/firewall problem. It’s somehow blocking Plex’s ports.
Recheck the ports which should be open for LAN use
- TCP: 32400 (access to the Plex Media Server) [required]
The following additional ports are also used within the local network for different services:
- UDP: 1900 (access to the Plex DLNA Server)
- UDP: 5353 (older Bonjour/Avahi network discovery)
- TCP: 8324 (controlling Plex for Roku via Plex Companion)
- UDP: 32410, 32412, 32413, 32414 (current GDM network discovery)
- TCP: 32469 (access to the Plex DLNA Server)
I would open the block of them . LAN operation minimally needs 32400 (TCP), and the rest of the 324xx block (UDP)
After checking all this to confirm Windows firewall / defender (?) isn’t blocking the ports, please make certain the DEBUG logging is enabled.
Then restart PMS, wait 2 minutes, and then attempt to connect from a device.
Download the logs ZIP file and attach please for me to see what’s not happening.
EDIT: For me, I don’t have a firewall in use at all. I let my edge modem/router (pfsense) do its job there. My WiFi is encrypted and configured to not see what I don’t want it to see (network switching). I am of the mindset, right or wrong, if someone gets through the pfSense or my VLAN switching, I have far bigger problems. I’m old. I forget easily. I like things simple 
ChuckPa,
I have port 32400 port manually specified. I can “Apply” this and I get “Fully accessible outside your network” for a short time then it stops working.
Bryan
Initial Green is it being optimistic / hopeful while it waits for Plex.tv to test.
STAYING GREEN means the port is actually open
If you get it to stay green for 30 seconds – then all should be fine.
(Plex.tv normally responds to a remote access test in 5 seconds but sometimes it’s busy and can take up to 20)
So far its green. I turn off my wifi on my phone to test access from outside. right now it worked.
what did you change?
just went down. red
HOLD – testing your ports directly from my machine
nothing. its says “not available outside your network” but I am playing a movie still on my phone. I dont get it? using 5g
OUTBOUND (playing) will remain until you terminate
INBOUND is what’s blocked.
Players cannot request playback
I can “apply” for the port if you need me too?
sorry “Retry”
Plex was up for outside access, but now its back down. no access from the outside.
