Synology DSM 7.2.2 Unable to change ownership to new account

Plex Media Server NAS & Devices
4

If you’ve given the Billing folks the “from” and “to” email addresses, and then you work with them (probably an email from each account to verify it’s still you), I don’t see any reason they won’t transfer your PlexPass to the proper account.

Once that’s done, changing owner on the actual server is trivial.
(I built that into the menu system)

  1. Uninstall the Plex package (sign out – Radio button 2)
    – it keeps all the existing metadata and server internal files except the server owner information. The server becomes “unclaimed”.

  2. Reinstall the same SPK again – EXCEPT
    – Select radio button 3 - Install using Plex Claim Token option
    – Click “Get Plex Claim Token”

  3. A new browser tab will open with a claim-xxxxxxx token for you to use
    – COPY that token (click the COPY button)

  4. Return to the package installation tab (you only have 4 minutes so be prompt)

  5. PASTE the claim-xxxxxxx token into the box on the form
    – Click NEXT - NEXT - DONE and let it installed.

When it’s complete, if all is successful (usually is), it will look like this:

The whole sequence is here in the “Syno FAQ”

For future reference, I’ve assembled a number of How-To’s to help with doing things on DSM 6 and 7. Those things unique to DSM 7+ are so marked.