Server Version#: 1.20.1.3252-a78fef9a9
Player Version#:
I run DSM 7 preview on my DS218. I’ve got it working just by starting it again with the start stop status script. I have installed it with a PLEX-account where I have activated a yearly PLEX PASS.
At the end of my subscription I have made a new email-account wich I have decided to use for all of my software installed on my server. On this email account I have bought a lifetime plex account.
I logged out of my PLEX SERVER and wanted to log in again on my new plex account, thinking that I could simply claim it again…
But this didn’t worked out the way I expected. Please advice me how to get back into PLEX SERVER and claim my server in order to use it again.
Does it matter that my formal account does not have a plex subscription anymore?
As I wrote in my message I have created a new Plex Account with a liftetime subscription…
I have tried everything except the part where I have to do a re-install… Simply because I can’t, I’m running DSM 7…
Everything worked untill I accidently pushed the logout button to logout account #1. I even deleted the preferences.xml file (I made a copy before…).
It does not matter which account the server was attached to.
Given you’re using the Community-created start-stop-status script workaround, you can run what you have until DSM 7 public beta unveils the new package we’ve been working on.
I do urge you to get your DSM 7 server properly connected to your Plex Pass account prior to advancing further because of the packaging changes we needed to implement in DSM 7.
Sign into the account which currently owns your Syno.
Settings - Authorized Devices - Server (dropdown)
“X” (Remove) your Syno from that list for now. (it will return under your new account)
Sign out of Plex.tv and close that window MOST IMPORTANT
Part B - Make it forget where it was
Install Synology Text Editor app (beta)
If you don’t see the Plex share in FileStation, give yourself R/W
permission to edit it in Control Panel - Shared Folders - Plex - EDIT - Permissions tab
Navigate into Plex / Library / Application Support/ Plex Media Server
Right Click Preferences.xml - Open in Text Editor
This is where you must be careful.
All preferences are of the format Name=“value” and separated by spaces.
Remove each of the following Name=“Value” sets for:
PlexOnlineUsername=“value”
PlexOnlineToken=“value”
PlexOnlineMail=“value”
PlexOnlineHome=“value” (if you are using a Plex Home)
Save the file.
At this point, the existing server is no longer owned by the old account.
Once the server is logged into your account, you can use any addressing you want.
The problem is that PMS, when it sees itself as having a public IP address, is extra cautious about letting someone claim it. (you must log into the system and use 127.0.0.1 in those cases)
Once you have your server logged in, and for as long as it remains signed in, you can use any addressing you want.
The owner of the IP range you’re using won’t be too happy though – FYI
(which appears to be isws.illinois.edu)
Can I update my PMS to the latest version now, or…
Package centre still says that PMS is not compatible, but I’ve think the old version is the cause of this error.
