Plex Media Server Logs_2021-12-28_13-51-24.zip (838.2 KB)
Still having issues with my 2021 photos. More specifically, none of the December 2021 photos load. I have a feeling we are in ACLs from hell (err…microsoft). Have been bashing my head around and even gave ‘plexmediaserver’ // ‘plex’ user ownership & full control.
Any suggestions? Attached debug log for your reference.
Plex.tv is having authentication problems right now. I see the errors in your logs
Dec 28, 2021 13:50:25.540 [0x7f7c813aa8] WARN - AutoTagging: the service is currently throttled, skipping item 5257
Dec 28, 2021 13:50:25.542 [0x7f7c813aa8] WARN - AutoTagging: the service is currently throttled, skipping item 5443
Dec 28, 2021 13:50:32.378 [0x7f7de0caa8] ERROR - Sync: unable to download sync lists from https://plex.tv/: 502
Dec 28, 2021 13:50:32.379 [0x7f7de0caa8] WARN - Sync: either our myPlex credentials were wrong, or myPlex wasn't available
Dec 28, 2021 13:50:33.630 [0x7f7c42eaa8] WARN - QueryParser: Invalid field 'cluster?clusterZoomLevel' found, ignoring.
Dec 28, 2021 13:50:34.075 [0x7f7c994aa8] WARN - MyPlex: Invalid response when mapping state (code=502): <!DOCTYPE html>
<html>
Please turn DEBUG logging back on so I can see what else is happening. (DEBUG is the default) Don’t want VERBOSE because that’s too much.
Hmm…that’s weird debug logging was on. Try these fresh new logs. 2021-12 photos are definitely accessible via smb on windows 11 pc (my computer). Not sure what kind of ACL/permissions rabbit hole is going on with Plex application not being able to see/access them. Specifically when I grant ownership permissions to the ‘plex’ and ‘plexmediaserver’ user. Hope this helps!
Thanks! Systems Internal User on my share. It also created a Plex Media Server volume that I checked off the same. Below is the server opening address.
http://“my NAS IP address”.my user name.direct.quickconnect.to:32400/web/index.html#!/get-plex-media-server
I have weird things happening and I need some guidance.
I have upgraded my Synology 920+ to DSM 7.0.1-42218. I followed the instructions in one of these threads, to the letter, i.e. changing the share and user to PlexMediaServer, etc.
When I installed Plex, it created a new share called “Plex” and a user called “Plex”. I uninstalled, changed names back to Plex and tried to re-install, and then it created a share called PlexMediaServer.
After going back and forth several times, I deleted all shares and users related to Plex. Nothing seemed to make this work.
I have moved all my media and a back-up of the library files to another share.
I tried installing a clean version of Plex (PlexMediaServer-1.25.2.5319-c43dc0277-x86_64_DSM7.spk) and allowing Plex to create shares and users as it chose to do in the installation process.
In all cases, when I run Plex, I get the splash screen, the spinning wheel, and then a screen which simply states: “Not Authorized - You do not have access to this server”.
How can I beat this into submission to get Plex running? I can then copy the media and library back-up and finalise the install.
Are you opening the server by it’s LAN IP address (http://lan.ip.of.syno:32400/web) or are you using the QuickConntect.to link? (you can’t user the link)
For the first part, I delete all Plex shares and users, install Plex in the Package Centre and then it creates the PlexMediaServer share for me and installs in that share.
Then I run Plex from the Package Centre, the web browser opens a new tab and Plex runs (is displayed) in that new tab. That is when it says that I am not authorized to have access to the server.
I recently upgraded to DSM 7. My current problem is that my Plex server is back up and running but my libraries are missing.
Here are the steps I followed:
Upgraded to DSM 7
Uninstalled Plex from Package Center (which I realize I should have done before the DSM7 upgrade)
Downloaded the latest Plex Media Server from Plex.tv/downloads
Performed a manual install of Plex
Gave the Plex Media Server user Full Control to folders Plex and my media shared folder.
Uninstalled Plex from Package Center w/ “Uninstall Only”
Reinstalled Plex (manual install)
Attempted to access Plex via http://{my domain name}:32400/web" and received “You do not have permission to access this server”
Used http://{my NAS IP}:32400/web" which then guided me through a few welcome prompts and let me into the server.
But the server has no libraries.
I was unable to find the migration.log file so I am worried that no migration actually took place. I am afraid if I go uninstalling/reinstalling I’ll make things worse.
I just notice that my steps caused a second sever to appear on my Plex application sidebar. One server as the name of my NAS and contains no libraries. The second server is correctly named for my Plex server but it as no connection.
Uninstall the package, chose the “ERASE” option.
– This removes the errant DSM 7 files
Install the package again.
It will start the migration process – giving you instructions in the popups
(it will tell you which steps to take for “PlexMediaServer” to have permission.