Synology Server not showing certain files

Plex Media Server
8

If you are using the Plex Movie agent, try including the IMDB ID in the folder & file name.

Then Plex Dance the movie.

This works on my server:
/movies/Fantastic Beasts The Crimes of Grindelwald (2018) {imdb-tt4123430}/Fantastic Beasts The Crimes of Grindelwald (2018) {imdb-tt4123430}.mp4

If it still does not show up, then set the folder/file permissions in Synology File Station. Set them even if File Station shows they are OK.

  1. In File Station, right click on the folder containing the movie (or the entire library). Choose Properties.
  2. Make sure the owner is correct.
  3. Click the “Apply to this folder, subfolders, and files” box.
  4. On the Permissions tab, verify things are set correctly.
  5. Click the “Apply to this folder, subfolders, and files” box.
  6. Save.
  7. In Plex, rescan the library.
1 Like