The Case of the Missing Seasons & Episodes

Plex Media Server Metadata & Adding Files
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1

Server Version#: Version 4.63.0
Player Version#: 7.24
I have added Miss Fisher’s Murder Mysteries 2012 - 2015 to my Plex

It has THREE seasons.

It was incorrectly identified as Ms Fisher’s Modern Mysteries, which only has two seasons.

I fixed the matching, but the rest of the missing seasons and episodes did not show up. I removed the folder, rescanned, cleaned the database, readded the folder and rescanned and it always stays the same. Restarting plex or my windows PC does not help at all. I have even removed the folder, emptied trash, cleaned the db, rescanned, restarted pc, readded folder, rescanned, but it is always the same.

The files are not damaged, and when I add them as my own video, without scanning the TVDB, it is all there, of course not labeled. When I re-add them back as TV Shows, the same problem occurs. The scanner knows something is wrong, here is a snippet from my scanner log file:

Oct 01, 2021 18:02:25.053 [21212] DEBUG - Scanner: Processing directory H:\PLEX\Series\Miss Fisher’s Murder Mysteries\Season 1 (parent: yes)
Oct 01, 2021 18:02:25.058 [21212] DEBUG - Directory had 13 files, database had 4 files, can’t skip.
Oct 01, 2021 18:02:25.082 [21212] DEBUG - Looking for path match for [H:\PLEX\Series\Miss Fisher’s Murder Mysteries\Season 1\Episode 10 - Death by Miss Adventure.mkv]
Oct 01, 2021 18:02:25.083 [21212] DEBUG - Path matched, we’re reusing media item 293362
Oct 01, 2021 18:02:25.083 [21212] DEBUG - Looking for path match for [H:\PLEX\Series\Miss Fisher’s Murder Mysteries\Season 1\Episode 11 - Blood & Circuses.mkv]
Oct 01, 2021 18:02:25.084 [21212] DEBUG - Path matched, we’re reusing media item 293363
Oct 01, 2021 18:02:25.085 [21212] DEBUG - Looking for path match for [H:\PLEX\Series\Miss Fisher’s Murder Mysteries\Season 1\Episode 12 - Murder in the Dark.mkv]
Oct 01, 2021 18:02:25.086 [21212] DEBUG - Path matched, we’re reusing media item 293364
Oct 01, 2021 18:02:25.086 [21212] DEBUG - Looking for path match for [H:\PLEX\Series\Miss Fisher’s Murder Mysteries\Season 1\Episode 13 - Murder on a Midsummer Night.mkv]
Oct 01, 2021 18:02:25.087 [21212] DEBUG - Path matched, we’re reusing media item 293365
Oct 01, 2021 18:02:25.087 [21212] DEBUG - HTTP requesting PUT http://127.0.0.1:32400/activities/?percentComplete=%2B0&subtitle=Miss%20Fisher’s%20Murder%20Mysteries%20-%20Season%201
Oct 01, 2021 18:02:25.088 [21212] DEBUG - HTTP/1.1 (0.0s) 200 response from PUT http://127.0.0.1:32400/activities/?percentComplete=%2B0&subtitle=Miss%20Fisher’s%20Murder%20Mysteries%20-%20Season%201 (reused)

Plex Media Server Logs_2021-10-01_18-37-47.zip (7.9 MB)

Please help!! :grin:

2

Follow the naming guide. Category : TV Show Files (Naming and Organizing) | Plex Support

H:\PLEX\Series\Miss Fisher’s Murder Mysteries\Season 1\Episode 13 - Murder on a Midsummer Night.mkv

to

H:\PLEX\Series\Miss Fisher’s Murder Mysteries (2012)\Season 1\Miss Fisher’s Murder Mysteries (2012) - S01E13 - Murder on a Midsummer Night.mkv

3

Did not work at all… Still exactly the same.

Plex Media Server Logs_2021-10-01_23-51-37.zip (7.4 MB)

4

Sorry. After you rename files, you must Plex Dance those files for your server to rematch the show. Otherwise, it just reuses matching information from before.

5

I’ve done this before I posted my problem here on plex. But I’ve done it again and the results are the same. Here’s my log files again after I did the plex dance.

Plex Media Server Logs_2021-10-03_06-50-00.zip (6.1 MB)

6

Oct 03, 2021 06:49:32.068 [7744] DEBUG - Looking for path match for [H:\PLEX\Series\Miss Fisher’s Murder Mysteries (2012)\Season 1\Miss Fisher’s Murder Mysteries (2012) - Episode 12 - Murder in the Dark.mkv]
Oct 03, 2021 06:49:32.082 [7744] DEBUG - Looking for path match for [H:\PLEX\Series\Miss Fisher’s Murder Mysteries (2012)\Season 1\Miss Fisher’s Murder Mysteries (2012) - Episode 13 - Murder on a Midsummer Night.mkv]

These are still named wrong.

7

Perfect!! I see the mistake! Thank you so much for helping me resolve this! Truly am grateful!