So I have installed the app on my computer. And the app is also installed on my iPad and iPhone. and it is in these three places that the message comes. It will of course appear on the website.
Because MKV works for you is probably because I changed something so you do not get the messages.
If you still need help with this need to see both server logs and apps logs from after it happens. ios logs are probably the easiest to get of the players you mentioned
I think I need an Ethernet cable for it to work.
Do I not?
I don’t understand your question. Depends on the speed netowrk interfaces if wifi or ethernet might be better or not. Wifi can be affected by the walls if device is really far from wifi point location.
My router is only a few inches away from the apple TV. or a few meters. that’s enough inches. I have been told that wifi can be a challenge for Plex. such as if there is interference or other things. Will an Ethernet cable not solve the problem I have. The fact that my Plex says that the connection to the server is not strong enough to play this movie. It must then be the wifi connection as it can present challenges. So does an Ethernet cable not solve my problem with that and that it also buffers on my app on my Apple TV?
If you think ethernet might solve your problem then get an ethernet cable and try it. Without logs all anyone can do is make random guesses.
I have ordered an Ethernet cable. It’s also come home to me. But I will not come home until tomorrow from North Jutland.
Now sitting with ethernet cable in my router and apple tv. But plex still said on my apple tv that the connection to the server is not strong even though the ethernet cable is in there? Why is this happening? I really need your help now. And that was the cat5e I bought. What?
Now sitting with ethernet cable in my router and apple tv. But plex still said on my apple tv that the connection to the server is not strong even though the ethernet cable is in there? Why is this happening? I really need your help now. And that was the cat5e I bought. And I have seen that when I get the message on my apple tv, I also get the message on my iPhone even though my Apple TV is connected to Ethernet cable. Why is all this happening? What should I do to not get the message?
Is your Plex Server connected via Ethernet as well?
Yes. Both on my computer and Apple tv.
Please provide logfiles.
Plex Media Server Logs_2021-07-31_16-22-16.zip (1.1 MB)
Here is my Logfiles
Great. That’s a good start. I think BigWheel also requires the Client logs.
At which time did you experience that issue with which file?
Well it happens at every movie.
Where is my client logs on my iPhone iPad and Apple tv
Make sure to also tell the exact time at which that happened.
I cant remember how I do it
